Windows 10: Save files from "No media" external hard drive

Hey everyone,
I am lost. I have been googling for hours but I can't figure out if there is anything left to do to restore my external hard drive data.

I have an external hard drive that occasionally had reading issues, sometimes I just had to plug it in again and it recognized the hard drive after a while. Now it does not recognize the hard drive anymore.

It is a 1TB Intenso 2,5" external hard drive and probably around 8 years old.
I don't really care about the harddrive anymore, I have 2 new ones already, but one thing I would really like to recover are all my photos. It contains all pictures I have taken on any phone since 13 years and it's my only backup (in hindsight, that was stupid).

I tried different computers and different cables, all to the same result, even tried to read it on MacOs.

In "This PC", there is no drive showing up.
In disk management, there is no partition or anything available, just the disk showing up (see images).
The driver is some windows default driver, although I am sure that while it was still working it would show INTENSO in the device manager.

diskpart list and
Disk Part:
DISKPART> list disk

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 233 GB 0 B *
Disk 1 No Media 0 B 0 B
Disk 2 No Media 0 B 0 B

DISKPART> select disk 2

Disk 2 is now the selected disk.

DISKPART> uniqueid disk

Disk ID: 00000000

DISKPART> detail disk

PI-239 USB 2.0 Drive USB Device
Disk ID: 00000000
Type : USB
Status : No Media
Path : 0
Target : 0
LUN ID : 0
Location Path : UNAVAILABLE
Current Read-only State : No
Read-only : No
Boot Disk : No
Pagefile Disk : No
Hibernation File Disk : No
Crashdump Disk : No
Clustered Disk : No

There are no volumes.


Is there anything left to do for me?
Any ideas if this is solvable?
Thanks in advance for your help, if you need any more information let me know.

Bests,
Matthias

:)

 

saving and viewing files on an external hard drive

Hi Sam,

We appreciate you for being part of Windows 10.

Yes, you may format the external hard drive. Follow the below steps.

• 
  Connect the external hard drive to Windows 10 computer.
  
• 
  Press Windows + E keys on the keyboard to the keyboard to open the file explorer.
  
• 
  Locate the external hard drive on left navigation pane in File explorer.
  
• 
  Right click on the external hard drive and click on
  Format.
  
• 
  Click Start and follow on screen instructions to format the hard drive.
  

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.

 

Windows 10 Media Player will not save music data populated fron external hard drive???

Hi Day,

To assist you further, let me ask you:

• Did you disconnects the external hard drive or is it connected all the time?
• What exactly do you mean by populated?
• Are you referring to media player library/playlist?

If it is about library and the external hard drive is connected all the time, I would suggest you to run Media player settings troubleshooter and media player library troubleshooter.

Follow these steps:

1. Press Windows key + X and select Control panel.

2. In the search box, type troubleshooter, and then click troubleshooting.

3. Click View all, Click Windows Media player Settings and then media player library troubleshooter.

I hope the information is helpful and if you need any other assistance on windows, we’ll be glad to help you.

Thank you.