Windows 10: Saving downloaded movies onto a flash drive

Hi. For the first time I downloaded a movie I purchased from the Microsoft store. It seems like I can only watch it online (under "My Films and TV"). Is there a way I can save it on to a flash drive and watch it on another device devoid of Internet connection? I already paid for the movie.

:)

 

Copying movie to Flash Drive

Hi Todd,

One way on how to save and move files to a flash drive is by using the File Explorer in Windows 10. To assist you with your concern, to save your movie file to a flash drive, we suggest that you follow these steps:

• Connect your USB flash drive to your PC.
• Navigate to the folder or location where you save your movie files.
• Right-click on the movie file and select
  Copy.
• Right-click on the Start menu, and select
  File Explorer.
• On the left-pane, double-click on This PC.
• Double-click on the drive letter that correspond to your USB flash drive.
• Right-click and select Paste.
• Wait for the process to complete the transfer.
• Once you’re done, you can safely remove your USB flash drive.

Let us know if the solution above works for you.

 

I'm trying to download from a flash drive several movie files (Movie Clip (.MPG)) the sound comes over but the movie does not.

Hi Bob,

Thank you for contacting Microsoft Community.

In order to help you better, could you please confirm a couple of things:

• When you say “I'm trying to download from a flash drive several movie files”? Are you trying to play the movie from the flash drive?
• Have you tired plugging the flash drive to different USB port?

Please do let us know with more information regarding this issue, so that we can assist you better.

 

Can't download the movie I purchased for rental.

Hello,



Thank you for writing to Microsoft Community Forums.



I suggest you to follow the steps mentioned below to download rented movies offline and check if that helps.

Steps:

1. Select the movie you want to rent and click on
   rent option.
2. Login using Microsoft account.
3. Once you have signed in, you will have two option
   to stream or download movies to this device to watch offline.
4. Select download movies to this device to watch offline and click on next.
5. After Choosing the Next option and you will be asked for the payment option.
6. Once the payment it done, open Movies & TV application to download the movie.

You will be able to watch the movie offline from
Movies and TV application. When you rent, the viewing period is 14 days from the time of your order or 24-48 hours from the time you start to watch (depending on the content you select), whichever comes first.



If you still facing issues downloading the movies after following the above steps. I suggest you to follow the troubleshooting steps mentioned below, to fix issues with Microsoft store.



Steps:

• 1. Open store application on your pc.
  2. Click on the ellipses on right top corner of the screen.
  3. Logout and login back.

Hope it helps.



Sandeep Kumar M

Microsoft Community – Moderator