Windows 10: Scam or real

Yesterday my computer froze and I got a message to call a number that said it was for Microsoft help. I was told I had been hacked and needed to fix my laptop. The fee was $799. Is this legitimate?

:)

 

Upgrade - Real or Scam

This morning I got the following message when I started up: Based on your update settings, this PC is entitled to an upgrade.

1. Is this real or a scam?

2. Where did this come from?

3. If this is a long running scam, why did Microsoft security and/or my firewall not block it?

 

Scam Alert

Suggest reading/watching:.

• Beware of Phony Tech Support Scams
• Protect yourself from tech support scams

 

security scam?

Yes. That's a scam which is going on since many many years.

Suggestion to read:

• Beware of Phony Emails & Tech Support Scams

• https://www.microsoft.com/en-us/wdsi/threats/support-scams

• Avoiding technical support scams
• Tech Support Scams – Help & Resource Page
• Best Practices for Safe Computing - Prevention of Malware Infection