Windows 10: scanner / printer connection

Discus and support scanner / printer connection in Windows 10 Drivers and Hardware to solve the problem; I am trying to scan a paper to my computer which is already connected to my computer and I can not... Discussion in 'Windows 10 Drivers and Hardware' started by MartyO1, Jun 15, 2020.

  1. MARTYO1
    MartyO1 Win User

    scanner / printer connection


    I am trying to scan a paper to my computer which is already connected to my computer and I can not

    :)
     
    MartyO1, Jun 15, 2020
    #1
  2. JOHNMEL AND
    JohnMel And Win User

    Windows 10 recognizes my printer+scanner only as a printer.

    Hello,

    Another method you may try is to uninstall and reinstall the printer. The following are the steps:



    Remove your printer

    • Select the Start button, then select Settings > Devices > Printers and Scanners.
    • Under Printers & scanners, find the printer, select it, and then select Remove device.


    Install or add a local printer

    • Select the Start button, then select Settings > Devices > Printers and Scanners.
    • Under Printers & Scanners, see if your printer is installed.
    • If you don’t see your device, select Add a printer or scanner. Wait for it to find available printers, choose the one you want, and then select Add device.


    On the other hand, we suggest also that you reach out the manufacturer of your printer/scanner for the driver availability or work around.



    Regards.
     
    JohnMel And, Jun 15, 2020
    #2
  3. MARKSTIDEVER
    MarkStidever Win User
    Printer Scanner

    Hi TT,

    As shown on the screen shots shown before, the printer is listed in devices, but doesnt appear with the Windows 10 printers and scanners section.

    However, the printer does appear to be working at the moment, so I will let it be at that, just strange it should show on one listing but not the other.

    Thanks for your input.
     
    MarkStidever, Jun 15, 2020
    #3
  4. VANESSA YAR
    Vanessa Yar Win User

    scanner / printer connection

    Scanner

    Hi JSmith,

    Your scanner should be installed first in order for your computer to recognize it. Since you're using a printer/scanner in one, you need to add or install the device as a printer and as a scanner. Make sure that the printer is properly connected to your
    computer and is turned on when you try to install it. Follow these steps:

    • Click Start > Settings > Devices.
    • Under Add printers & scanners, click the + sign and select
      Add device.

    Once added, try checking if you're able to scan. If your computer still doesn't detect the scanner, then we suggest that you get in touch with HP Support for further assistance.

    Feel free to let us know if you need more information.

    Regards.
     
    Vanessa Yar, Jun 15, 2020
    #4
Thema:

scanner / printer connection

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