Windows 10: Scanner stopped working after Windows 10 update

Discus and support Scanner stopped working after Windows 10 update in Windows 10 Customization to solve the problem; Hi, Yesterday my Windows decided the time has come and provided me with some updates. I can't tell what was in that package but they promised more... Discussion in 'Windows 10 Customization' started by AndreyTerletskiy, Aug 20, 2018.

  1. Scanner stopped working after Windows 10 update


    Hi,


    Yesterday my Windows decided the time has come and provided me with some updates. I can't tell what was in that package but they promised more security and protection online. After that my scanner software stopped working - it throws I/O error while connecting to my scanner. I have Samsung SCX-3405 connected with USB. My Windows version is 1803. Re-installing scanner drivers and software didn't help.

    :)
     
    AndreyTerletskiy, Aug 20, 2018
    #1
  2. Xylee Del Win User

    Scanner not working after Windows 10 update

    We understand that the update is causing an issue on your scanner and for us to assist you better, kindly answer the following questions:

    • Are you using a Windows 10 Home or Windows 10 Pro?
    • What is the make and model of your printer/scanner driver?
    • Have you tried uninstalling and reinstalling the printer/scanner driver?

    Meanwhile, we suggest that you perform the steps below to prevent your Windows 10 from updating:

    Step #1: How to temporarily prevent
    a driver update from reinstalling in Windows 10.
    See the section that says Download the "Show or hide updates" troubleshooter package now. as well as the information on it.

    Step #2:
    Run this diagnostic tool to prevent updates.


    Step #3: If you're using Windows 10 Pro you have the ability to Post-pone incoming updates:

    Defer upgrades in Windows 10.

    Step #4: Restart your computer to apply changes.

    Please get back to us with some answer and results.
     
    Xylee Del, Aug 20, 2018
    #2
  3. ARichard Win User
    Epson 1200 scanner now working! Very pleased.


    Worked perfectly,
    • Installed 2400 series driver (when it asked what model I had I also picked, 1270 and 4180 since these had the Slide scanner interface I thought it might add a few extra drivers)
    • Restarted PC
    • Needed to use Device manager 'Updated driver'
    • Assign 2400 driver. (See attached image)
    • Be sure scanner is powered on so it appears in device manager.

    Tested the Slide scanner attachment, I used PRO mode and it was discovered.
    I had to use the plastic blackout slide holder (for masking the slide) to find the slide though.

    Scanner stopped working after Windows 10 update [​IMG]

    Hope this helps others, Thanks again for the step by step! *Smile
     
    ARichard, Aug 20, 2018
    #3
  4. Scanner stopped working after Windows 10 update

    Scanner stopped working in Windows 10

    Original title: Window 10 & Kodak 5250 printer/scanner

    Running Windows 10, using Kodak 5250 printer/scanner. Printer works fine but scanner says "Kodak AiO Host Director has stopped working" when activated. Have downloaded all newest drivers from Kodak...Looked and tried all suggestions from Community and it
    still won't scan.... Any other ideas????
     
    weasil1974, Aug 20, 2018
    #4
Thema:

Scanner stopped working after Windows 10 update

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