Windows 10: scanning could not be started

i was able to update my windows defender but i could not complete my scanning. This was the feedback I had; the scan could'nt be started & the group or resource is not in the correct state to perform the requested operation. what can be done to solve this?

:)

 

scanned documents

Hello,

By default, scans are saved in a Scans folder inside the Pictures. Here are the steps on how to get there:

• Press Windows and type pictures
• Click Pictures and double-click the Scans folder.

Furthermore, we suggest that you repair your Word application by following the steps on this

link.

Let us know how that turned out for you.

 

right click scan in windows defender?


thanks for that.. i didn't notice the tutorial section :x

I did the suggested registry change and it's now listed on the desktop context menu.. but all this does is ask if I want to open it, update, or start a scan... I was hoping for the option where you right click a specific file and it will have listed 'scan with windows defender' like other antivirus programs have.. MSE had it. I'll keep looking around to see if I can find it in the meantime..

 

Windows 10 phone: Scan SD Card and fix errors...but Scan not started.

Hi,



Thank you for your response with the current update on the issue.

I suggest you to select your phone from the list of phones and then try to perform the troubleshooting steps provided in the link below. Check if it helps.

https://support.microsoft.com/en-us/products/mobile-devices

Please get back to us with an update on scanning for SD card, we will be happy to help.

Thank you.