Windows 10: ScanSnap

Discus and support ScanSnap in AntiVirus, Firewalls and System Security to solve the problem; During a download of software that comes with a Fujitsu ix500 scanner (ScanSnap), it asks for permission to communicate over private networks and... Discussion in 'AntiVirus, Firewalls and System Security' started by Matthew_4321, May 28, 2019.

  1. ScanSnap


    During a download of software that comes with a Fujitsu ix500 scanner (ScanSnap), it asks for permission to communicate over private networks and public networks. Is it safe to do so? What are the risks of granting permission?

    :)
     
    Matthew_4321, May 28, 2019
    #1

  2. Fujitsu ScanSnap S510


    *092
     
    sundevildon, May 28, 2019
    #2
  3. websnail Win User
    Fujitsu ScanSnap S510


    Aside from a thanks to all who've contributed to this thread I wanted to note that I was able to get the ScanSnap fi-5110EOX2 working using the instructions above although I noted a couple of potential differences.


    1. I ran all the installations in Compatibility mode (Windows 7) and as an Administrator
    2. The compatibility information on the Fujitsu site is a bit confusing as initially it points you to the Vista update. The correct one is available on this page:
      ScanSnap Manager Update for Windows 7 (V3.1L20) - Fujitsu Global

    I've only installed the ScanSnap manager rather than everything else but it's working fine so all good..

    Thanks all.
     
    websnail, May 28, 2019
    #3
  4. Dr Z Win User

    ScanSnap

    Fujitsu ScanSnap S510


    I tried everything above which did not work for me but I did find a process that worked and may be helpful for others. Try the following:

    1. DO NOT Connect ScanSnap to PC
    2. Install Adobe Acrobat 8 & re-boot
    3. Install ScanSnap Manager (version 4.2 L31) for Windows 8 & re-boot
    4. Install other software if wanted (not necessary) & re-boot
    5. Connect ScanSnap scanner and open lid
      1. Light will illuminate on the scanner for a brief period of time and go off (scanner will not work)
    6. Open Device Manager with scanner lid still open
    7. Right click on ScanSnap scanner which should have an exclamation point next to it
    8. While the lid remains open, Choose Update Driver Software (If you choose Properties it will state that the device is not functioning properly or the driver did not load properly)
    9. Wait until the software completely loads
    10. Scanner should work properly
     
Thema:

ScanSnap

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