Windows 10: School account

Discus and support School account in Windows Hello & Lockscreen to solve the problem; I just got a new computer and I’ve been trying yo connect my school account because all the microsoft features are paid for . When ever i try to add it... Discussion in 'Windows Hello & Lockscreen' started by Heaven J’Auvian, Jan 25, 2020.

  1. School account


    I just got a new computer and I’ve been trying yo connect my school account because all the microsoft features are paid for . When ever i try to add it it says my account does not exist or it says “you’re all set” but then it does not connect . Is there a way i can fix this ? I am becoming behind on my class work :

    :)
     
    Heaven J’Auvian, Jan 25, 2020
    #1

  2. 2 school accounts

    Hello Harry,



    Thank you for writing to Microsoft Community Forums.



    If you are facing issues with syncing data of OneDrive from your School account, then I suggest you to follow the steps to

    fix OneDrive sync problems
    .



    However, if you want to add your School’s OneDrive account to your Windows 10 computer, then please follow the steps

    how do I merge my personal and school Microsoft accounts?




    Hope it helps.

    Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.



    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Jan 25, 2020
    #2
  3. Can't add a school account?

    Hi,

    Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

    I suggest you to try the below given methods and check if it works:

    Method 1:

    This issue may arise due to some file corruption, I suggest you to try running DISM tool and check if it works. To do so, refer the following steps:

    • Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
    • In command prompt, type the following commands and press Enter after each command:
    DISM.exe /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Restorehealth

    • Close the command prompt and restart the PC and check if it works.
    Method 2:

    I suggest you to try to create a new user account and check if you still face this issue in new user account. To create it perform the steps mentioned below.

    • Press Windows key + X key and select
      Control Panel.
    • Click on User accounts and Family Safety.
    • Click on User Account and then click on Manage Accounts.
    • Now click on Add a new user and follow the instructions.
    • Sign out from the current User account and log-in using new User account and check if issue persist.
    Hope this information helps. Please post back with the results, we will be glad to assist you further.

    Thank you.
     
    Parth P Patel, Jan 25, 2020
    #3
  4. Vesao Win User

    School account

    Remove account


    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
      Code:
      net user test /del
     
    Vesao, Jan 25, 2020
    #4
Thema:

School account

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