Windows 10: Screen/Computer not sleeping in specified time

Two days ago (11 Nov 2019) Dell Support reinstalled Windows 10 on my system to fix a problem I was having. Yesterday(12 Nov), a Microsoft Update occurred. I currently have Windows 10 Home Version 1903, OS build 18362.476. Since the reinstall and update of Windows, my Sleep settings are not working. I normally have the computer set to sleep after 30 minutes and the screen to sleep after 10 minutes. At least the screen is not shutting down after 10 minutes. In order to test it, I have set the screen to sleep after 1 minute, but it still does not shut down. Any ideas?

:)

 

Windows 10 Upgrade 1903 64 bit Sleep Wakes Up on Multiple Computers

Someone suggested I look at all the drivers list before and after the upgrade. I did, nothing found/changed in drivers.

What I did discover was that after the KB4503327 upgrade, if I put the computer to sleep mode (via power menu,) I discovered the computer wakes up after the minutes set in the "turn off screen".
So, if the screen shutoff were five minutes and I put the computer to sleep, it would wake up after that amount of time, then turn the screens off after another time period of five minutes.

At this point, I have set the screen turn-off to "never" and any other sleep mode to "never".
Then, when I put the computer to sleep, it stays asleep.

This issue was never seen until this OS upgrade was installed in the system.

My next step is to upgrade the video adapter (something from 2007) to a new and different model adapter to see if that corrects this issue, or not. For now, my work-around is to set "never" in "sleep mode".

 

Recovery Screen Appears When Computer Attempts to Sleep


I have the same problem, but it's intermittent. (More accurately: I haven't been able to determine the pattern. Likely affected by screen blanking time or system sleep time, as described by OP.)

• Dell XPS 8700
• i7-4790 processor
• 24 GB RAM
• 256 GB mSATA solid state boot drive
  
• 64-bit: shipped with Windows 8.1 Pro, upgraded to Windows 10

If you have any suggestions, please share.

Thanks.

 

After Windows 10 Anniversary Update Computer Not Sleeping

Hello.

Does disabling the HID-Complaint Touch Screen driver resolves the issue? If yes, we suggest that you disable it and see if your device go into Sleep mode after a period of inactivity.

We also suggest to check if the settings of the Power Options of your device are set so that the device will go into Sleep mode after a period of time. You may follow the steps below to check is Sleep mode is enabled on your device:

• Press the Windows button + X, then click on
  Power Options.
• Click Change when the computer
  sleeps.
• Change the settings to your preferred settings.

Keep us updated on the results.

Regards.