Windows 10: Screen does not stay off after sleep mode activates

Recently my computer has no longer been shutting off it's screen when it has been inactive for a while. Which is to say, when I leave it running but idle with a few applications open - none of which have prevented the screen from shutting off in the past - the screen no longer shuts off after a period of time, but instead will shut off for a second to two and then immediately come back on.


At the moment I have my power and sleep settings set to turn off the screen after 1 minute and for sleep to begin after 4 hours. It takes considerably longer than a minute for the screen off to happen, and the screen comes back on again after less than two seconds. powercfg is giving me no answers:


How do I restore the ability of windows to shut off the screen after a period of inactivity?


```

C:\WINDOWS\system32>powercfg -lastwake
Wake History Count - 0


C:\WINDOWS\system32>powercfg -requests
DISPLAY:
None.

SYSTEM:
None.

AWAYMODE:
None.

EXECUTION:
None.

PERFBOOST:
None.

ACTIVELOCKSCREEN:
None.
```

:)

 

Laptop Screen Stays Black after Sleep Mode

Hi Danielle,

Improper power plan settings or a possible fault on the display driver after the recent update can cause your screen to stay black when waking from sleep mode. As an initial step to prevent this from happening, we suggest that you restore the power plan
settings to default. To do this, follow these steps:

• Type Command Prompt in the search box. From the search result, right-click on
  Command Prompt and select Run as administrator.
• Copy and paste or type in the command below:
  
  powercfg -restoredefaultschemes
• Press Enter and wait for the command to finish.
  
  Note: This option will delete all custom power plans and restore the built in power plan settings of your device.

In the event that you encounter the same issue after restoring the power plan settings, ensure that your device display driver is updated. You can follow the steps provided on this

link on how to update your drivers and check if the issue persists.

We'll appreciate if you can send us an update.

 

Win 10 - constantly shutting down into sleep mode every 64 minutes even when in active use!

Hi Steve,

• Did you check by setting sleep mode option to never?

If not, I suggest you to follow the steps provided below and check if it helps.

• Navigate to Start>Settings>System>Power & sleep.
• In the right pane, select Never from the drop down list for
  Screen and Sleep.
• Close the dialog box and check for status.

Hope the information is helpful. Keep us posted on the status for further assistance.

 

Laptop screen stays off after sleep.

Hi David,

Conflicts with the power plan settings or a corrupted display driver can cause your screen to stay black when waking from sleep mode. As an initial step to prevent this from happening, we suggest that you restore the power plan settings to default. To do
this, follow these steps:

• Type Command Prompt in the search box. From the search result, right-click on Command Prompt and select Run as administrator.
• Copy and paste or type in the command below:
  
  powercfg -restoredefaultschemes
• Press Enter and wait for the command to finish.

Note: This option will delete all custom power plans and restore the built in power plan settings of your device.

In the event that you encounter the same issue after restoring the power plan settings, ensure that your device display driver is updated. You can follow the steps provided on this

link on how to update your drivers and check if the issue persists.

We'll appreciate if you can update us with the results.