Windows 10: Screen Flashes Blank upon sign in after cumulative update.

I posted this question a month back in this Reddit post. The problem occuring is after this update till the sign in screen there are no problems but upon reaching the desktop the screen starts flashing blank and a notification appears that nvidia control panel was not found.

I related this problem to nvidia's display driver clashing with windows update.

So I reset my PC and installed only windows provided display drivers which automatically installs nvidia control panel (previously had nvidia GeForce experience and used to update drivers regularly).

Now a month later I have landed back on the same problem, and neither a previous restore point is working nor rolling back updates is (I can access the recovery environment).

Is there an identified driver that's causing this problem, what should I do given I cannot access anything past the sign in screen.

Specs:-

Asus TUF FX505DT with Nvidia gtx 1650 and AMD Ryzen 3550H.

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:)

 

Blank Screen

Hi Virginia,

Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

• Are you getting any error messages before getting a blank screen?
• Are you experiencing this when using a particular app?
• Were there any changes made on your computer settings prior to this issue?

Meanwhile, we suggest that you refer to this
article which talks about the steps you can take to resolve blank screen errors.

We'll wait for your response and assist you accordingly.

 

Screen blank after clicking "sign in"

Hi,

Thanks for your suggestions.

BTW its not this computer which is the Surface Pro4 set up by Best Buy Geek squad last week and working just fine.

All your suggestions are pure goobledygook to me.

As I said I have a blank screen rendering the computer unsuable - no taskbar, no "roll-back" possibility, no nothing.

Sorry but a trifle frustrated here with a problem which I have no idea how to even approach, never mind resolve.

And I really do not have the time for this either.

I am using my computer by clicking on "user", using the mouse to raise the picture then getting a blank screen.

I then do Alt Control Delete get the blue screen with the list including "task manager" clicking on that and somehow getting to a screen with "desktop" in the menu and then choosing a programme from the desktop list. All this remaining in a small window
which I then enlarge.

Not why I updated to Windows 10!!!

BTW my Windows 7 was working just fine with no glitches or hassles.

THIS IS A BIG PROBLEM FOR ME!!!

HELP!!

 

Black screen after Windows update.

Hi Crystel,

Thank you for writing to Microsoft Community Forums.

• Were you able to get to the desktop screen after you restarted the system?
  
• When the screen was blank, were you able to see the cursor on the screen?
  
• Did you get any error code or error message?
  

Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

Troubleshoot black screen or blank screen errors

We look forward for your reply.

Thanks,

Peer Samie

Microsoft Community-Moderator