Windows 10: Screen goes black but PC still running.

Discus and support Screen goes black but PC still running. in Windows 10 BSOD Crashes and Debugging to solve the problem; i have an issue, My Computer just random starts getting blackscreens but is still running, it happens in all cases. While i do nothing, While playing a... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Raubii, Jan 25, 2023.

  1. Raubii Win User

    Screen goes black but PC still running.


    i have an issue, My Computer just random starts getting blackscreens but is still running, it happens in all cases. While i do nothing, While playing a Game, While watching youtube ect. No overheating problem and CPU or GPU are never close to 100%, same with RAM. Problem is sometimes happens a few times a day and sometimes for a few weeks its fine.CPU: AMD FX-8320 Eight-Core ProcessorGPU: AMD R9 390X GNCMainboard: ASUS M5A97 LE R2.0RAM: 16GB DDR3 Ram 4x 4GBWindows 10 homeAlready reinstalled windows, got the newest and older driver’s for my gpu to test, downclocked my GPU and RAM, checked a

    :)
     
    Raubii, Jan 25, 2023
    #1

  2. PC goes into black screen and froze

    Yeah I'm pretty sure that's not a software related issue which is why I was suggesting that you remove the video card to start with since it's such an easy process of elimination step.

    I'm not familiar with AMD CPUs, I did see that you had listed in your system specs but I had no idea whether or not it has an iGPU

    Is there any possibility of you being able to get your hands on any compatible video card at all?it would be the easiest step to try to troubleshoot or at least one of the easier ones. You should be able to get into the bios without anything but A display cable hooked up to the motherboard
     
    jboydgolfer, Jan 25, 2023
    #2
  3. Screen goes black if the power cord is connected

    Hi Tony,

    As the screen goes black I suggest you to refer the Microsoft article on
    Troubleshoot black screen problems and check if it helps.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

    I also see that you are facing issues with the keyboard this might be due to the corruption of keyboard drivers. I suggest you to run the
    hardware and devices troubleshooter and check if it helps.

    Follow the below steps for the same.

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter. Refer these steps:

    • Press Windows key + X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the Hardware and devices troubleshooter.
    • Restart your computer and check if the issue is resolved.
    Hope this information is helpful. Please get back to us with the information required, if you need further assistance, we’ll be glad to assist you.
     
    Anup Karkal, Jan 25, 2023
    #3
  4. Rose Cal Win User

    Screen goes black but PC still running.

    Screen goes black

    Hi Kris,

    It is possible that your screen goes black may be due to a critical system error which can cause the system to shut down. To isolate your issue, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Did you get any error messages when it turns black?
    • Have you tried checking if the sleep mode is turned on/off?
    • What troubleshooting steps have you done so far?

    Meanwhile, we recommend that you perform the steps in this
    article
    to troubleshoot blank/black screen errors. This will provide you instruction when you see a black screen before signing in to Windows 10 and when you see a black or blank screen after signing in to Windows 10.

    Let us know if you need further assistance.
     
    Rose Cal, Jan 25, 2023
    #4
Thema:

Screen goes black but PC still running.

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