Windows 10: Screen goes black in fullscreen during night time only

I have a Surface Pro 7 and whenever I use fullscreen at night the screen will turn black. I can still hear the audio but I cannot see the video. I have tried this on multiple different applications such as Netflix, Hulu, Amazon Prime, etc. This problem does not occur during the day.


I have updated the display drivers and still nothing has changed.

:)

 

Screen goes black when fullscreen windows 8.1

Since 3 weeks ago my laptop's screen goes black when I try to maximize (fullscreen) any file (folders , movies , browsers , ...) but the laptop works properly when the screen gets black But it's okay when every file is windowed. After going black I minimize
that window (which is fullscreen) and use the key "fn+f7" two times and the screen returns. Sometimes after working for some hours this problem fixes and I can fullscreen the files but after putting my laptop to sleep mode and then turning it on the problem
returns.

I'm using asus laptop n550jk model and windoes 8.1 with all the drivers updated to the their latest versions.

Also my battery hasn't fully charged since 4 months ago and its light is flashing and its percentage is stuck at 80%.

I have also tried some anti viruses but nothing helped me.

How can I fix this problem?

Is my battery cuasing this problem or this is hardware issue?

 

Screen goes black

Hi Kris,

It is possible that your screen goes black may be due to a critical system error which can cause the system to shut down. To isolate your issue, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Did you get any error messages when it turns black?
• Have you tried checking if the sleep mode is turned on/off?
• What troubleshooting steps have you done so far?

Meanwhile, we recommend that you perform the steps in this
article to troubleshoot blank/black screen errors. This will provide you instruction when you see a black screen before signing in to Windows 10 and when you see a black or blank screen after signing in to Windows 10.

Let us know if you need further assistance.

 

Screen goes black if the power cord is connected

Hi Tony,

As the screen goes black I suggest you to refer the Microsoft article on
Troubleshoot black screen problems and check if it helps.

http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

I also see that you are facing issues with the keyboard this might be due to the corruption of keyboard drivers. I suggest you to run the
hardware and devices troubleshooter and check if it helps.

Follow the below steps for the same.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter. Refer these steps:

• Press Windows key + X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the Hardware and devices troubleshooter.
• Restart your computer and check if the issue is resolved.

Hope this information is helpful. Please get back to us with the information required, if you need further assistance, we’ll be glad to assist you.