Windows 10: Screen goes black or explanation below when i play video

Discus and support Screen goes black or explanation below when i play video in Windows 10 Software and Apps to solve the problem; When I play a video, the screen either goes black or goes from the right side of the screen to the left in a loop and slowly climbs up first 2 pictures... Discussion in 'Windows 10 Software and Apps' started by KenHello, Dec 6, 2023.

  1. KenHello Win User

    Screen goes black or explanation below when i play video


    When I play a video, the screen either goes black or goes from the right side of the screen to the left in a loop and slowly climbs up first 2 pictures are after i started playing and 3rd is after a couple of minutes. And the screen becomes blurry 4th picture. I’ve already done an SFC scan and windows+ctrl+shift+bIf the combination is wrong, please don’t have your answer be just that I just typed it wrong i did itThis happens if I have two windows open for netflix, but mostly fine with one tab and one window.If possible, could your answer have more than one solution? I’ve seen countless a

    :)
     
    KenHello, Dec 6, 2023
    #1

  2. Screen goes black while playing videos

    Original Title: Screen goes black.

    Whenever I'm watching a movie or streaming something online, my screen goes black and then says the computer ran into a problem and has to restart. Its really annoying. It says something like video drn failure. Can someone help me?
     
    JohnCandia, Dec 6, 2023
    #2
  3. Unable to play video games on Windows 10, black screen after log-in screen

    Hi Natasha,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand the inconvenience you are facing with accessing the Windows 10 operating system, we will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • From where are you trying to play the video games (downloaded/ from website)?
    • If you are playing games from website which browser are you using?
    • Were you able to see any error code/ error message when the game crashes?
    • Are you able log-in to your computer?

    This issue might have occurred due to corrupted/ outdated display drivers.

    As you see black screen while logging to the desktop, I suggest you to refer to the below Microsoft article about this issue, try the troubleshooting steps and check if it helps.

    Black screen after upgrading to Windows 10

    Also, I suggest you to install all the pending updates on your device.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates
      .
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.

    Hope it helps. Kindly update the status of this issue and required information, we will be happy to help you further.
     
    Deepika Gowda, Dec 6, 2023
    #3
  4. Screen goes black or explanation below when i play video

    PC goes into black screen and froze

    Yeah I'm pretty sure that's not a software related issue which is why I was suggesting that you remove the video card to start with since it's such an easy process of elimination step.

    I'm not familiar with AMD CPUs, I did see that you had listed in your system specs but I had no idea whether or not it has an iGPU

    Is there any possibility of you being able to get your hands on any compatible video card at all?it would be the easiest step to try to troubleshoot or at least one of the easier ones. You should be able to get into the bios without anything but A display cable hooked up to the motherboard
     
    jboydgolfer, Dec 6, 2023
    #4
Thema:

Screen goes black or explanation below when i play video

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