Windows 10: Screen goes black when using game bar on HDR monitor

Discus and support Screen goes black when using game bar on HDR monitor in Windows 10 Drivers and Hardware to solve the problem; Having this exact issue here:... Discussion in 'Windows 10 Drivers and Hardware' started by XArcanumOrderX, Aug 28, 2020.

  1. XARCANUMORDERX
    XArcanumOrderX Win User

    Screen goes black when using game bar on HDR monitor


    Having this exact issue here:

    https://answers.microsoft.com/en-us/xbox/forum/all/windows-10-hdr-gaming-screen-blanking-issues/920371b7-1e21-43fd-a597-57cd492ca3f2


    Users in the thread claim this was fixed with a game bar update. I'm on the latest and still deal with this infuriating issue, and have since I started using an HDR screen for games years.


    When I activate the game bar, the screen identifies the overlay as SDR content and pulls my monitor out of HDR mode, which results in a black screen for a couple seconds, then remains in SDR until the overlay is gone, followed by another black screen as the monitor goes back into HDR mode.


    Also happens with achievements and invites, which I assume are overlay items.


    This does not happen in windowed mode for games, but does in borderless window and fullscreen.


    I'm stunned this isn't a more widespread issue, but maybe there aren't as many people using HDR monitors as I think there are.

    :)
     
    XArcanumOrderX, Aug 28, 2020
    #1
  2. TOM WONK
    Tom Wonk Win User

    Issues when playing games in Full Screen with "Play HDR games and apps" Enabled

    I have the "Play HDR games and apps" setting enabled, otherwise everything I use on the monitor looks dull. I have been randomly getting black screens for a while now while playing full screen games. Took me weeks to figure out why this was happening.

    When I turn up (or down) my pc volume by using the scroll wheel on my keyboard, a volume indicator appears on the top left of my monitor with the volume level.

    This works perfectly on windowed / borderless games (even with HDR enabled) however if HDR is enabled and I am in Full Screen, when I adjust the volume I get a black screen. It then reconnects and a box in the center of the monitor appears to indicate the resolution
    is 2560 x 1440 HDR.

    Keyboard: Corsair K95 Platinum.

    Graphics Card: Geforce RTX 2080 Super.

    Processor: Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz, 3600 Mhz, 8 Core(s), 8 Logical Processor(s).

    Monitor: 2560 x 1440 165hz, Connected via Display Port.

    Does anyone have any suggestions how I can get the volume control to not cause black screens while playing in Full Screen games with HDR enabled?
     
    Tom Wonk, Aug 28, 2020
    #2
  3. WILLYMCFLY
    WillyMcFly Win User
    Windows 10 HDR problems in full screen.

    Hello moderator

    1. Its all the games I own that don't support HDR10. Basically when I full screen on a non-HDR game, the screen goes black for a few seconds and HDR gets disabled and all the colors looked washed out (Like its in SDR)

    I took 2 screenshots, One is in window mode, the other is in full screen

    Windowed mode (HDR on) : Imgur

    Full screen mode (HDR off) : Imgur

    2. Yes SDR looks washed out. I want to play my games in full screen and in HDR. Playing in windowed mode is a nightmare

    3. I know because the monitor goes black for a few seconds and all the colors look washed out (As shown in the screenshots)

    Sadly the fixes did not work Screen goes black when using game bar on HDR monitor :(

    I updated the GPU drivers via GeForce Experience app.

    My Monitor does support 4k HDR10

    I tried lower the resolution and the refresh rate but that did not work.

    Here is a video of my problem

    YouTube Link :

    Time Stamps :

    0:00 HDR mode is on everything looks fine (In the video, when it looks high contrast, that means HDR is on)

    0:35 I full screen the game. If you notice the high contrast is no longer there, the colors are washed out

    0:46 I disable full screen and HDR mode is back on

    *HDR looks high contrast, Ignore that, that's just the video itself.

    Im also using windows 10 64bit 1809
     
    WillyMcFly, Aug 28, 2020
    #3
  4. RMILYARD
    rmilyard Win User

    Screen goes black when using game bar on HDR monitor

    Windows 10 and Samsung CHG70 32” HDR monitor

    I have the lastest version of Windows 10 fully updated as of today and current version of Nvidia drivers. I have SLI Asus Strix 1080 cards.

    The monitor is 2560x1440 @ 144hz with HDR. I can enable HDR in display settings. Monitor shows DisplayPort HDR.

    So when I try play World of Warcraft and as soon as i click mouse button the display blacks out and goes to saying DisplayPort and not HDR. Colors are at this point messed up. If I alt-tab out and back into game its fine till click mouse again. If I turn
    off HDR in display settings it seems fine. If WoW does not support it why does it start with on? Not sure how to fix this.

    Next issue. With HDR on again and run Resident Evil 7 which I believe supports HDR the option in game settings for HDR is greyed out.

    Anyone have suggestions?
     
    rmilyard, Aug 28, 2020
    #4
Thema:

Screen goes black when using game bar on HDR monitor

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