Windows 10: Screen goes black with no warning, then restarts the pc

Discus and support Screen goes black with no warning, then restarts the pc in Windows 10 Support to solve the problem; This started happening about a week ago, and it occurs almost once a day. The screen suddenly goes black for a second or so, then the pc restarts, it... Discussion in 'Windows 10 Support' started by llanita, Dec 12, 2017.

  1. llanita Win User

    Screen goes black with no warning, then restarts the pc


    This started happening about a week ago, and it occurs almost once a day. The screen suddenly goes black for a second or so, then the pc restarts, it goes through the welcome screen etc.

    I get no warning at all. Its not because overheating, because sometimes it happens after I've only been logged on for 30 mins and there's no heat coming from the tower. Sometimes it happens hours after I'm on.

    The pc is about 3 years old. It's AMD A10-7700K Radeon R7, 10 Compute cores 4C+6G 3.40 GHz

    :)
     
    llanita, Dec 12, 2017
    #1
  2. John Ado Win User

    Black screen then pc restarts

    Got it. In case the issue persists, try the steps mentioned in the article above.

    Keep us on the loop.
     
    John Ado, Dec 12, 2017
    #2
  3. John Ado Win User
    Black screen then pc restarts

    Hi,

    There could have been some system files that got corrupted during the installation of the update. Let's try running these commands:


    • Press Windows key and type Command Prompt then run it as administrator.

    • Type DISM.exe /Online /Cleanup-image /Restorehealth and press Enter.

    • Once it's done, type sfc /scannow and
      press Enter.

    • Restart your computer.

    If the issue persists, follow the steps outlined in this
    article
    to isolate the issue.

    Let us know how it goes.

    If you think this was useful, feel free to mark it as an answer to help those who are facing the same problem.
     
    John Ado, Dec 12, 2017
    #3
  4. EdTittel Win User

    Screen goes black with no warning, then restarts the pc

    Here's an old but still useful SuperUser post on this topic that you should definitely check out: How to diagnose a spontaneous reboot? - Super User. Sorry to be the bearer of bad tidings, but this kind of problem almost always results from failing hardware components, most typically the power supply (PSU) or motherboard capacitors.
    HTH,
    --Ed--
     
    EdTittel, Dec 12, 2017
    #4
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Screen goes black with no warning, then restarts the pc

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