Windows 10: Screen goes blank

Discus and support Screen goes blank in Windows 10 BSOD Crashes and Debugging to solve the problem; After I boot my PC, it is working well for about ten minutes and then the screen goes blank. After that I cannot do anything and have to press... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Leroy Given, Jun 15, 2020.

  1. Screen goes blank


    After I boot my PC, it is working well for about ten minutes and then the screen goes blank. After that I cannot do anything and have to press control+alt+delete. The task manager is not showing any errors

    :)
     
    Leroy Given, Jun 15, 2020
    #1
  2. kodex Win User

    Screen goes blank after changing BIOS settings/

    I don't know how long this has been happening, a few weeks at least, but whenever I change a setting in my BIOS (and save & exit), my screen goes blank and my monitor goes into standby. Any suggestions to fix this?
     
    kodex, Jun 15, 2020
    #2
  3. Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    article
    which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
     
    Angela Pun, Jun 15, 2020
    #3
  4. Nikhar_K Win User

    Screen goes blank

    FIX SCREEN SO IT DOESN'T GO BLANK

    Hi Charlotte,



    Thank you for writing to Microsoft Community Forums.



    I understand that the computer screen goes blank after sometime, I’ll certainly assist you with this.



    However, please let us know:



    • Do you see any error message on the screen when the computer screen goes blank?
    • When you say “I need to fix it so that doesn't happen” how are you fixing the screen?
    • What is the make and model of the computer?


    Meanwhile, you may want to refer the troubleshooting steps mentioned below:



    If you are using a Desktop, then the first thing I would suggest you to do is check if the cables are connected properly.



    Method 1: Refresh Graphics driver



    I suggest you to try refreshing the graphics driver by using the key sequence
    Windows logo key + Ctrl + Shift + B and see if that helps.



    Method 2: Update graphics driver



    I suggest you to try updating the graphics card driver and see if that helps. To do this, refer the steps mentioned below:



    1. Press Windows logo key + X, and select
      Device Manager.
    2. Expand Display adapters.
    3. Right click on the display driver and select
      Update Driver
      .
    4. Restart the computer.


    Article for reference: Update drivers in Windows 10.



    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jun 15, 2020
    #4
Thema:

Screen goes blank

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