Windows 10: screen goes into sleep mode within seconds of not moving mouse

I have tried to change the power settings, and I even have the screen saver turned on - but the screen goes dark in just a few seconds if they mouse is not moved constantly or typing. I have reviewed the power settings and I have all of them set at 15 minutes or more and the screen saver never comes on. I recently had to have my hard drive replace and it has been doing this since the hard drive replacement - any ideas.

:)

 

PC hibernates / goes into sleep mode upon logout / screen lock


I am using my work computer. It's a laptop with a power connection (not running on battery.) The laptop is hocked up to two monitors (a total of three monitors, counting the laptop's own screen - I usually keep my laptop closed, however.)
Since I am at work I always lock the screen when I leave my computer. (I use the windows+L shortcut to lock the screen.) This all works fine.

However, after about a minute the computer goes into sleep mode / hibernation. At least I think it does, because the two monitors goes black - and it takes a few seconds to "wake up the system" (the monitors doesn't come back to life immediately when I press a key on the keyboard / move the mouse, as they would if a screen saver was active.)
This is very annoying if I step away from my computer for only a short while (like going to the bathroom.)

Here's what I want:
With power (not running on battery):
When I lock the screen, I want the screen to stay on for 1 minute, then go to screen saver for 15 minutes, then go to hibernation/sleep mode.

Without power (running on battery):
When I lock the screen, I want the screen to stay on for 1 minute, then go to screen saver for 5 minutes, then go to hibernation/sleep mode.

My best bet is that this is some sort of power saving scheme thingie, but I can't seem to figure out how to configure it to do what I want. Can someone please help me with a step-by-step guide to configure my system the way I want? Thank you.

 

Computer goes to Sleep mode automatically

Hi Anthony,

Thank you for posting your query in Microsoft Community. Apologize for the inconvenience caused to you.

I suggest you to follow the steps provided below if not tried already and check if it helps.

• Navigate to Start>Settings>System>Power & sleep.
• In the right pane, select Never from the drop down list for
  Screen and Sleep.
• Close the dialog box and check for status.

Hope the information is helpful. Keep us posted on the status for further assistance.

 

sleep mode

Hi disgruntledWC,

There could be other settings on your computer that triggers your computer to go on sleep even though the sleep settings is set to never. To ensure that the sleep and display settings are properly set, I suggest that you look into the Advanced Power Settings.
Follow these steps:

• Open Control Panel and click Power Options.
• On your preferred plan, click Change plan settings.
• Click advanced power settings.
• Expand Sleep option, and make sure to set the following:

Sleep after : Never

Hibernate after : Never

5. Click Apply, then OK.

Please check also the screen saver option.

• Navigate to Settings > Personalization > Lock screen.
• Click Screen saver settings.
• Set your Screen saver to None.
• Click Apply, then OK.

Once done, please observe if your computer still goes to sleep mode after a few minutes of inactivity.

Looking forward to your reply.

Regards.