Windows 10: Screen going black after not using it for a while

Discus and support Screen going black after not using it for a while in Windows 10 Customization to solve the problem; This started today and I don't know why it is happening I tried to do a virus scan to see if it would help but it I didn't. I looked to see if I had... Discussion in 'Windows 10 Customization' started by RemmyZ, Jun 4, 2020.

  1. RemmyZ Win User

    Screen going black after not using it for a while


    This started today and I don't know why it is happening I tried to do a virus scan to see if it would help but it I didn't. I looked to see if I had some kind of screensaver or some power saving feature on but I didn't. I Think the best information I can give is from the Diagnostic Data Viewer -


    Desktop Window Manager



    Description

    Faulting Application Path: C:\Windows\System32\dwm.exe

    Creation Time: 6/4/2020 2:27:54 PM

    Problem: Black Screen - User Reported

    Status: Report sent



    Problem signature

    Problem Event Name: WindowsBlackScreenDiagnosticsV1

    Problem Signature 01: DWM

    Problem Signature 02: Unknown

    Problem Signature 03: ColorBits

    Problem Signature 04: Hotkey

    Problem Signature 05: 10.0.18362.387



    Extra information about the problem

    Bucket ID: 411dbed78a5e74942a0c847973be7d72 1877020801874427250

    :)
     
    RemmyZ, Jun 4, 2020
    #1
  2. zplugger Win User

    Black Screen after Log on


    Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad
     
    zplugger, Jun 4, 2020
    #2
  3. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Jun 4, 2020
    #3
  4. Rose Cal Win User

    Screen going black after not using it for a while

    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Jun 4, 2020
    #4
Thema:

Screen going black after not using it for a while

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