Windows 10: Screen going black while playing appaently random games

Discus and support Screen going black while playing appaently random games in Windows 10 Performance & Maintenance to solve the problem; I have a long-time issue I can't figure out so I decided to ask for the common knowledge of the community to help me out. I have a weird issue with... Discussion in 'Windows 10 Performance & Maintenance' started by Kmerse, Jun 23, 2018.

  1. Kmerse Win User

    Screen going black while playing appaently random games


    I have a long-time issue I can't figure out so I decided to ask for the common knowledge of the community to help me out.

    I have a weird issue with certain games but I can't see any apparent pattern in it. Some games show this issue, some don't. When I start playing, everything works fine, then after some time the screen suddenly goes black, and the monitor goes into "off" state, like when I turn off my PC.
    - It's not the monitor itself - I have my PS3 connected to it and if I switch channels it works fine.
    - It's not the game, The game seems running, I hear sounds from the speaker.
    - It doesn't seem to be RAM or CPU either because the PC works fine for other games.

    My best guess is that the GPU has some issue but I can't figure out what, and I can't prove anything to use the warranty either.
    It works perfectly for games like Witcher 3, For Honor, Stellaris, Project CARS, F1 Challenge, Star Trek Armada 2 (to list a few old games as well Screen going black while playing appaently random games :p) but fails with Jurassic Park: Operation Genesis, Star Wars Empire at War, or The Crew 2 (both the Alpha and the Beta version).

    But I made some stress tests (Furmark) and the GPU seemed to work fine... *Confused I made CPU stress tests as well, nothing strange there either.

    The strangest thing is that sometimes I can play the games for a few minutes or even quarter of an hour, but sometimes the issue appear after a few seconds.

    Any idea what could causing the problem or how to track it down?

    :)
     
    Kmerse, Jun 23, 2018
    #1

  2. Unable to play video games on Windows 10, black screen after log-in screen

    Hi Natasha,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand the inconvenience you are facing with accessing the Windows 10 operating system, we will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • From where are you trying to play the video games (downloaded/ from website)?
    • If you are playing games from website which browser are you using?
    • Were you able to see any error code/ error message when the game crashes?
    • Are you able log-in to your computer?

    This issue might have occurred due to corrupted/ outdated display drivers.

    As you see black screen while logging to the desktop, I suggest you to refer to the below Microsoft article about this issue, try the troubleshooting steps and check if it helps.

    Black screen after upgrading to Windows 10

    Also, I suggest you to install all the pending updates on your device.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates
      .
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.

    Hope it helps. Kindly update the status of this issue and required information, we will be happy to help you further.
     
    Deepika Gowda, Jun 23, 2018
    #2
  3. davcdavc Win User
    Random black screen while playing Games

    i have already long time this problem every time i play games got Black Screen (No Signal at monitor) computer remains on and i need restart pc and is fine but after i play again games = black screen


    tested on max and i dident got black screen



    Screen going black while playing appaently random games [​IMG]
     
    davcdavc, Jun 23, 2018
    #3
  4. Screen going black while playing appaently random games

    my 525 black going to home screen while am playing game

    Hi am using L525 black and its up to date, and while am playing any game it suddenly stops and phone goes to home screen, and after some time i try to reopen it comes to home screen with out opening the game, i have tried some suggestions like restarting
    phone when ever it happens, and reinstalling the game, still its happening once a day, i love playing games, and plz help me to fix it
     
    Chandureddyrdy, Jun 23, 2018
    #4
Thema:

Screen going black while playing appaently random games

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