Windows 10: Screen resolution suddenly locked at 1280×1024

Hi, i have a fairly new HD monitor that I've been using at 1920×1080 since i bought it six months ago and now suddenly i find myself locked at 640×480 resolution using DVI. Switched to HDMI cable to see if that would help and now I'm locked in at 1280×1024 max. System is Windows 10 with an integrated AMD A4-3400 Radeon card. When i go to advanced display settings>display adapter properties, the options to roll back the driver and uninstall the driver are both greyed out. And when i try to update>search automatically for updated driver software, it says i already have the best drivers installed Microsoft basic display driver. Any help would be massively appreciated, I'm pulling my hair out now. It worked flawlessly until two days ago when i tried turning on the computer.

:)

 

Screen Resolution too big

Hello,

Firstly, try to install all the available Windows Updates and check if it fixes the issue.

I suggest you to change the screen resolution settings and check if it fixes the issue. Follow the steps below:

• Press Windows key and type Change Screen Resolution and click on the option listed.
• Under resolution try changing the resolution settings.

Also try to install the latest drivers from the manufacturer website and check.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

 

Lock-Screen Resolution.

Hi,

Thank you for posting in Microsoft Community. I understand your concern and I am glad to assist you.

I would suggest you to update your display drivers and check:

• Press Windows + X keys on your keyboard.
• Select Device manager
• Locate your display drivers and select update driver.

You may also type lock screen in the search bar and click on it which should take you to the lock screen settings. There you can personalize your lock screen.

Hope this post helps. Get back to us with the results. We are happy to help.

 

Screen Resolution

Hi Daniel,



Thank you for posting in Microsoft Community.

I understand that you have a few doubts regarding your Windows 10 screen resolution. Let me help you.

• 
  Do you see any error message or error code on the screen?
  
• 
  What is the model of your computer?
  
• 
  Are you able to access the modern apps?
  

I suggest you to update the Display Adapter Drivers

Step 1: Update the Display Adapter driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right on the Display Adapter and click on
  Update driver software.

Refer to: How
to: Install and Update drivers in Windows 10



Step 2: Please follow the below steps to change the resolution of the screen and check:

• Type Change screen resolution in the
  Search box from the desktop.
• Under Resolution search for the Recommended resolution and click on
  Apply.
• A windows pops up saying "Keep these display settings", then select
  Keep changes.

I hope the issue will be resolved. Please reply with the updated status of the issue. We will be happy to assist you accordingly.



Thank you.