Windows 10: screen resoultion issue

Discus and support screen resoultion issue in Windows 10 Customization to solve the problem; My desktop resolution says 1920X1080, but when I go to take an online test, it says that the resolution failed their minimum, which their minimum is at... Discussion in 'Windows 10 Customization' started by JessicaAnderson4, Oct 18, 2018.

  1. screen resoultion issue


    My desktop resolution says 1920X1080, but when I go to take an online test, it says that the resolution failed their minimum, which their minimum is at 1024x768. Why is this?

    :)
     
    JessicaAnderson4, Oct 18, 2018
    #1

  2. Resoultion issues

    Hi,

    There are several reasons why this is happening. One of which is if the settings were changed recently. To isolate the issue, please answer the following questions:

    • When did the issue start?
    • Were there any changes made to your computer prior to the issue aside from the update?
    • What troubleshooting steps have you done so far?

    We're looking forward to your response.
     
    Katrina Men, Oct 18, 2018
    #2
  3. Resoultion issues

    This can be an issue with the graphics driver and we suggest that you roll back to the 2015 driver. You may do so by following the steps found on this

    article
    .

    Please let us know how it goes.
     
    Katrina Men, Oct 18, 2018
    #3
  4. Johan45 Win User

    screen resoultion issue

    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Oct 18, 2018
    #4
Thema:

screen resoultion issue

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