Windows 10: Screen Time is not working in Family Options (Windows 10)

Discus and support Screen Time is not working in Family Options (Windows 10) in User Accounts and Family Safety to solve the problem; Screen Time is not working in Family Options. I everything suggested in the Microsoft troubleshooter: - Signed into my son's account. - Made sure... Discussion in 'User Accounts and Family Safety' started by antonio3535, Nov 25, 2018.

  1. Screen Time is not working in Family Options (Windows 10)


    Screen Time is not working in Family Options. I everything suggested in the Microsoft troubleshooter:

    - Signed into my son's account.
    - Made sure Windows is updated.
    - Restarted the computer.
    - The "Blocked" option for his account doesn't work either, it still allows everything without any restrictions.
    - His account is a standard account.

    Windows 10
    Asrock Z77 Pro3 Motherboart.

    :)
     
    antonio3535, Nov 25, 2018
    #1
  2. Anonimiss Win User

    Family Screen time is not working!

    I had this exact problem and these are the steps I took to get the issue resolved:

    • Navigate to family safety settings and remove the child from the family having issues.
    • Login to the childs account and launch Settings (windows key + i)
    • Click the Accounts icon and select Sign in with local account instead
    • Follow the steps to change to a local account. When completed, Login back to your account (admin account)
    • Go back to the family safety settings and add your child back to the family group.
    • Access your childs email address to accept the family invitation
    • Verify the child now shows properly in the family settings and that the screen times are still correct.
    • Login to the childs account and launch Settings (windows key + i)
    • Click the Accounts icon and select Sign in with microsoft account instead
    • Your family settings should now take affect.

    I know this is pretty tedious, but like I said, it worked for me. If you are still having trouble, I suggest contacting support and they can help walk you through the steps to get it resolved.
     
    Anonimiss, Nov 25, 2018
    #2
  3. Family Safety screen time stuck on old settings

    • I set up family safety settings under windows 8.
    • Configured screen time options to for only daytime, so as to prevent my son from using the computer too early or too late in the day.
    • I've upgraded the computer to Windows 10 (live update, not a fresh install).
    • Now I want to change the screen time settings for my son. Nothing I have attempted (short of clean install of Windows) has worked.
      • Changing time settings doesn't work
      • Turning off Screen Time doesn't help
      • Removing/Adding his account from family safety doesn't help
      • Removing/Adding the computer from family safety doesn't help
    • I don't see a Windows Family Safety service running on the machine, which is odd.
    • I really don't want to do a fresh Windows install.

    Any suggestions are welcome.
     
    Noyabronok1, Nov 25, 2018
    #3
  4. Screen Time is not working in Family Options (Windows 10)

    Family Screen time is not working!

    Hi,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand your concern about settings time limits to child account on Family Safety, we will help you with this issue.

    • Do let us know if you have tried to re-sync the account from website/ within the PC?

    I suggest you to log-in to family safety account on website, click on the user account, click on Screen timer, change the settings and check if it helps.

    Also, I suggest you to refer to the below article and check if it helps.

    Keep your kids safer on the PC

    Hope it helps. Reply to the post with an updated status of this issue, we will be happy to help you further.
     
    Deepika Gowda, Nov 25, 2018
    #4
Thema:

Screen Time is not working in Family Options (Windows 10)

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