Windows 10: Screen time on child user account

I just purchased a laptop with Windows 10 for the kids to do homework on and set up user and email accounts for each of them. I noticed however that whenever they try to open google chrome or start a zoom meeting with their teacher, they have a screen time request pop up where they have to request permission from me to use the app. I never set up screen time limits or app limits for them and it shows that it's off in the user settings here: https://account.microsoft.com/family/settings/screen-time/. How do I fix this so I don't have to get an email every time they need to log in and do homework?

:)

 

Screen time of a child account switches off

Hi,

I realize that the screen time of a child account switches off in Windows. We will help you.

• Are you facing this issue after any recent update installed?

I suggest you to remove all the child accounts first and
re-add them and check if it helps resolving the issue.

Refer: Set up family features

I also suggest you to delete the Child account and create a new and re-add the account in Family.

Refer: Add a child account to your family

If you're having problems with your Microsoft account, you can try running the
Microsoft Accounts troubleshooter

It's an automated tool that can find and automatically fix some problems. It's only available in English, but will work in all languages.

Please post to us if the issue is resolved. We are glad to help you further.

 

Windows 10 Screen Time setting not working for my child

I had this exact problem and these are the steps I took to get the issue resolved:

• Navigate to family safety settings and remove the child from the family having issues.
• Login to the childs account and launch Settings (windows key + i)
• Click the Accounts icon and select Sign in with local account instead
• Follow the steps to change to a local account. When completed, Login back to your account (admin account)
• Go back to the family safety settings and add your child back to the family group.
• Access your childs email address to accept the family invitation
• Verify the child now shows properly in the family settings and that the screen times are still correct.
• Login to the childs account and launch Settings (windows key + i)
• Click the Accounts icon and select Sign in with microsoft account instead
• Your family settings should now take affect.

I know this is pretty tedious, but like I said, it worked for me. If you are still having trouble, I suggest contacting support and they can help walk you through the steps to get it resolved.

 

Child account

I did set up a Child account, I did fallow all the steps window ask, the account say that the child is in the family, when I tried to log, give me the message "The Profile Service service Failed The Sign-in. User Profile cannot be loaded".

Answering your questions:

• Did you make any changes to the child account prior to the issue? No, I did not make any changes.
• Since when you are facing this issue? Right from the start. I never got to login.
• Are you able to login with other child accounts on the computer? No

I suggest you to restart the computer once and check if you are able to login to the computer. I did, the same problem, I do not have any problem with my account or my wife.

Thank you for your help.

David.