Windows 10: Screen turns grey after screenshot?

I took a screenshot the other day, after that the screen slowly changed to gray shades. But I only pressed Windows key+press. Normally this does not happen. The only way to fix this is to restart. Anyone have a solution how to fix it differently?

:)

 

Lock vs Login screen screenshot

Hi Josey -

Thanks for the quick reply. While your suggestion does change the sign in process, it doesn't address the differing screenshot question. Following the steps doesn't make the login screenshot the same as the Lock screenshot. As I mentioned, I can't even find the screenshots being used for both screens.

Still looking a solution to this. Open to any other suggestions you might have to the problem. Thanks!

 

Lock vs Login screen screenshot

You can use your own image of any background and just go to settings/personalize/lock screen and click on browse as in the image below. It should make whatever picture you use as the Lock Screen

 

Orange Screenshot and Screen Recording

Hi,



Thank you for writing to Microsoft Community Forums.



We understand that when a screenshot is taken using PrtScn key the screenshot turns out to be orange than the normal white. We are aware of the issue that you are facing.



We suggest you to try updating the graphics card drivers and check if that helps in resolving the issue.

1. Press Windows key + X, and select
   Device Manager.
   
2. Expand Display adapters.
   
3. Right click on the display driver and select
   Update Drivers.
   
4. Restart the computer if prompted.
   

Article for reference:
Update drivers in Windows 10.



If updating the drivers didn’t help, you may try to roll back the graphics card drivers.



To roll back the driver to previous build follow the steps mentioned below:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. In Device manager, expand Display adapters.
   
4. Right click on the Graphics driver and select
   Properties.
   
5. Navigate to the Driver tab and click on Roll Back Driver.
   
6. Restart the computer.
   

You may also refer the suggestions by Alf0508 replied on September 11, 2019 from the thread

My screen turns red when I capture a screenshot.



However, if you are using a Lenovo machine, you may want to try resetting the Eye Care Mode in Lenovo Vantage software and check. Kindly refer the Lenovo article

Screenshots and Snips have an unnatural orange tint.



Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator