Windows 10: Screen turns off, but pc is still running

Discus and support Screen turns off, but pc is still running in Windows 10 Performance & Maintenance to solve the problem; Hello, When I turn of my laptop, the screen turns off but the fans are still running, and the power led is still on and it takes another 5 to 10... Discussion in 'Windows 10 Performance & Maintenance' started by Tomescu Ilie Alexandru, Oct 7, 2019.

  1. Screen turns off, but pc is still running


    Hello,


    When I turn of my laptop, the screen turns off but the fans are still running, and the power led is still on and it takes another 5 to 10 minutes for it to fully turn off. When in safe mode it works just fine. I tried updating the bios, reinstalling windows but the problem still persists.


    Any ideas on what I can try next?

    :)
     
    Tomescu Ilie Alexandru, Oct 7, 2019
    #1

  2. PC Build Steps

    Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval
    • Install system in case
      • Remember to connect SSD and optical to same SATA ports on motherboard
    • Turn on PC
    • setup HDD
    • run blend test in prime95 for 30-60 min
      • run realtemp at the same time
    • While in Prime95 test
      • if CPU goes above 70c in RealTemp, I have a leaky CPU
      • if my system locks up or blue screens, there is an instability in the system somewhere
      • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!
    What do you guys think??
     
    anandsap123, Oct 7, 2019
    #2
  3. RCoon Win User
    PC Build Steps

    1.1 - Ideally put optical in SATA 0, and SSD in SATA 1, this will cause the optical drive to be the default 1st boot option. You can change it manually if not, but I like it this way
    2.infinity - yes, that's fine. if it's above 70 +/- 5 degrees, then it may just need a repaste/remount
     
    RCoon, Oct 7, 2019
    #3
  4. Screen turns off, but pc is still running

    PC goes into black screen and froze

    Yeah I'm pretty sure that's not a software related issue which is why I was suggesting that you remove the video card to start with since it's such an easy process of elimination step.

    I'm not familiar with AMD CPUs, I did see that you had listed in your system specs but I had no idea whether or not it has an iGPU

    Is there any possibility of you being able to get your hands on any compatible video card at all?it would be the easiest step to try to troubleshoot or at least one of the easier ones. You should be able to get into the bios without anything but A display cable hooked up to the motherboard
     
    jboydgolfer, Oct 7, 2019
    #4
Thema:

Screen turns off, but pc is still running

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