Windows 10: screen won't turn back on and the start menu characters are distorted

Discus and support screen won't turn back on and the start menu characters are distorted in Windows 10 Support to solve the problem; I recently did a clean install of windows 10 and since then I've been having problems with it. Sometimes after I leave my computer for a while the... Discussion in 'Windows 10 Support' started by itai9997, Aug 24, 2015.

  1. itai9997 Win User

    screen won't turn back on and the start menu characters are distorted


    I recently did a clean install of windows 10 and since then I've been having problems with it.
    Sometimes after I leave my computer for a while the screen won't turn back on and one time it turned completely white while I was using it. Also, sometimes the characters in the start menu and notifications will get distorted (Screenshot attached).
    I already tried doing a reset and installing only the drivers but it didn't help. Any suggestions?

    :)
     
    itai9997, Aug 24, 2015
    #1
  2. itai9997 Win User

    Recently installed Windows 10, screen won't turn back on and characters on the start menu look weird

    I recently did a clean install of windows 10 and since then I've been having problems with it.

    Sometimes after I leave my computer for a while the screen won't turn back on and one time it turned completely white while I was using it. Also, sometimes the characters in the start menu and notifications will get distorted, like in the images below:

    screen won't turn back on and the start menu characters are distorted [​IMG]

    screen won't turn back on and the start menu characters are distorted [​IMG]

    I already tried doing a reset and installing only the drivers but it didn't help. Any suggestions?
     
    itai9997, Aug 24, 2015
    #2
  3. the letters and objects on my screen are distorted.

    Option 1:

    Open Start > Settings > System > Display

    Make sure recommended settings are selected for Scale and Layout and Screen resolution.

    Another thing you can try:

    uninstall your display driver then restart

    Boot to the Windows 10 desktop

    Press Windows key + X

    Click Device Manager

    Expand Display adapters

    Right click the current display adapter

    Click Properties

    Click Driver tab

    Click Rollback driver if the option is available

    If not

    Right click the current display adapter

    Click Uninstall

    Exit Device Manager

    Restart

    If that does not work, try performing a system restore before this problem occurred.

    I recommend you uninstall the KB4048955, KB4048954 (Windows 10 1703)

    Microsoft issued an update for several versions of WIndows 10: KB4048954, KB4048955 that has caused issues with display drivers. If you know the make and model of your computer, you can try manually reinstalling the driver from the manufacturers website for
    your video driver.

    Press Windows key + R

    Type: appwiz.cpl

    Hit Enter

    Click View installed updates

    Select the recent update

    (This is the update you want to uninstall KB4048955)

    Right click it then click uninstall.

    Restart then see if stability is restored.

    The update might try to install again. So, try blocking it.

    Is there an option or work around to block updates or hardware drivers that might cause problems?

    Yes, Microsoft has released a KB update (KB3073930) that will let users block or hide Windows or driver updates.

    You can download it at the following link:

    https://support.microsoft.com/en-us/kb/3073930

    If its the icons and toolbars, then Go back to Start > Settings > System > Display

    Click in the Scale and layout list box, try another scale such as 125 to see if that works or play around with custom scaling.

    Option 2:

    Perform a repair upgrade

    http://answers.microsoft.com/en-us/insider/wiki...
     
    Andre Da Costa, Aug 24, 2015
    #3
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screen won't turn back on and the start menu characters are distorted

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