Windows 10: Screen won’t turn on

Discus and support Screen won’t turn on in Windows 10 BSOD Crashes and Debugging to solve the problem; I have a Windows 10 Dell Laptop. My screen is black and won’t trun on. When I hold down the power button the light flashes 2 Orange than 5 white. Also,... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Mack0318, Sep 6, 2018.

  1. Mack0318 Win User

    Screen won’t turn on


    I have a Windows 10 Dell Laptop. My screen is black and won’t trun on. When I hold down the power button the light flashes 2 Orange than 5 white. Also, I read somewhere to hold down the “D” key on the keyboard and the power button. This turned on my screen and made it flash multiple colors and turn back off. Can I do anything to fix what’s happening to my laptop?

    :)
     
    Mack0318, Sep 6, 2018
    #1

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    Yesterday was reading on it. All of a sudden turned off and now it won´t turn on
     
    GabrielaAraya, Sep 6, 2018
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  3. My caps lock won t turn off

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    SallyGardner47, Sep 6, 2018
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  4. Screen won’t turn on

    cortana won`t talk to me

    Hi Steven,

    Thank you for posting in Microsoft Community.

    It's unfortunate that you are facing this issue. Let me assist you to resolve the issue.

    I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

    • Check and verify if Cortana is activated?
    • Does Cortana search and gives any output/result on screen?
    • Is the Language and region settings set to valid value?
    • Check and verify if Cortana available in your region?
    Method 1:

    I suggest you to try to turn Cortana off and then try turning it on back and check if she talks. Refer to the steps below to turn Off and On Cortana:

    • Open Cortana.
    • Click the hamburger button in the top left of the window.
    • Go to Settings and click on off.
    • Follow the same steps to turn it on.
    • Check if issue persists.
    I would suggest you to refer to the article given below and check if that helps.

    Cortana & search

    http://windows.microsoft.com/en-us/windows-10/cortana-search

    Hope this information helps, let us know the status of the issue
     
    Rakesh Narayanaswamy, Sep 6, 2018
    #4
Thema:

Screen won’t turn on

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