Windows 10: Scrolling/Drop Down

Discus and support Scrolling/Drop Down in Windows 10 Drivers and Hardware to solve the problem; Has anyone else expererienced drop down box and scrolling issues since last window update? If so, it has taken me days to sort out, but finally simply... Discussion in 'Windows 10 Drivers and Hardware' started by CRAFTY1(2), Feb 12, 2019.

  1. Scrolling/Drop Down

    Has anyone else expererienced drop down box and scrolling issues since last window update? If so, it has taken me days to sort out, but finally simply switched USB port for wireless mouse and all is fixed. Have asked and answered in oine go to hopeffuly save others time.

    CRAFTY1(2), Feb 12, 2019
  2. Johan45 Win User

    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
    Johan45, Feb 12, 2019
  3. JoeKabuke Win User
    Issue with Automatic Scrolling in Drop Down Menus and Certain Windows


    Ever since installing Windows 10, certain windows will scroll automatically to the side and/or down to the bottom as soon as I move my mouse cursor inside of said windows.

    It occurs in rather peculiar places. Here are some notables ones:

    • The left-hand navigation bar of the basic Windows Explorer window scrolls to the bottom.
      Strangely, this doesn't occur in the main part of the Windows Explorer window.
    • Drop-down menus on websites, such as the one featured here, scroll to the bottom:
    • In Yahoo e-mail, if the e-mail is wider than my window, it will scroll to the right.
    • Notepad: if my typing extends beyond the width of the window, allowing the option of scrolling to the right to read it all,
      it WILL scroll to the right all by itself.
      Strangely, it won't do the same thing for scrolling down.
    • In Google Chrome as well as Microsoft Edge.
    I've tried 3 different mice - Logitech, Radioshack, and a wired mouse - it is not a mouse issue. I've uninstalled and reinstalled drivers. I've also booted in Safe Mode, and the problem remained.

    Another issue is that oftentimes, drop-down menus won't even stay open for longer than a split-second. For example, the drop-down menus listed under the making of this post ("Category," "Windows topics," etc.) won't stay open long enough for me to click
    on any of the options. Weirdly enough, not all drop-down menus misbehave in this way; the other ones have the scrolling issue, as mentioned above.

    I'm very frustrated with this problem. I've worked around it for months, but I'd prefer to not have to. I really would like a fix. What do you suggest?

    Thank you
    JoeKabuke, Feb 12, 2019
  4. Scrolling/Drop Down

    Touchpad 2 finger scrolling not working.


    Thank you for posting the query on Microsoft Community.

    I appreciate your interest on Windows 10.

    Before we proceed I would like you to answer the following question:

    • Do you receive any error message?
    • Have you enabled two finger scrolling?
    I suggest you to follow the methods below:

    Method 1:

    I suggest you to enable two finger scrolling and check. Please follow the steps below:

    1. Press or tap “Windows key + X”, click on "Control Panel." Navigate to "Mouse," under "Hardware and sound".

    2. Select the "Touchpad" tab in the "Mouse" window. This tab will also list the touchpad manufacturer.

    3. Select "Properties," "Settings," "Advanced".

    4. Click the box next to "Enable scrolling" if this option is available.

    5. Click the arrow to the right of "Scrolling" to open the scrolling list and select two-finger scrolling to access the specific features.

    6. Click to enable for two-finger scrolling feature, then select "Adjust scrolling region" or the similar option, if available.

    7. Drag the scrolling region to cover a larger portion of the touchpad if you want to ensure you can scroll easily.

    8. Click "Ok" to apply any changes and close the options windows. Keep clicking "Ok" until all of the windows with this option are closed.

    9. Restart your computer if prompted. Your scrolling feature should be enabled.

    If the issue persists,

    Method 2:

    I suggest you to uninstall and reinstall the touchpad driver and check.

    Refer the steps below to uninstall device driver:

    • Click Start, type Device Manager in the Start search box and hit ENTER.
    • Locate Keyboard Driver and expand the same.
    • Right-click on touchpad driver and click on Uninstall button to uninstall the driver associated with the device.
    • Restart the computer and check if the issue persists.
    Also, download and install the latest touchpad drivers from the manufacturer website .

    Please refer the article below:

    Support für XPS 15Z L511Z | Treiber und Downloads | Dell Deutschland

    If driver for Windows 10 is not available then I suggest you
    to install the driver in compatibility mode.

    Follow the steps below to install the drivers in compatibility with Windows 10.

    • Download the driver from the manufacturer’s website.
    • Right-click on the driver setup file and click on ‘Properties’.
    • Click on the ‘Compatibility’ tab and check the box
      ‘Run this program in compatibility mode for’ and select Windows 10 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

    Please get back to us with updated status. We will be happy to assist you further.
    Amrita Bhattacharjee, Feb 12, 2019

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