Windows 10: Scrolling issue with Discord and Slack

On Windows, whenever I have Discord or Slack open as a maximized window, and then I close it, something weird happens. If Chrome or Edge is open behind the window that was just closed, then scrolling doesn't do anything, but as soon as I click on the window, the page jumps to where it would have been if it had followed the scrolling input from the beginning. Seems like a Windows issue?

:)

 

Discord issue

the only thing l didnt install from the HP websites drivers was my GPU drivers any updates l get l get through the HP software.

the weird thing is l originally thought this was an issue with me using discord while playing Final Fantasy XIV, however yesterday l was chatting with a friend helping him set up a server and the screen started flashing black which pretty much suggests the problem is pretty much has discord at its center, that said Bitdefender has some form of Mic protection that l havent gotten around to turning off. though given whatever the issue is, is causing (intermittent) display issues it seems like a real long shot.. though l can say is it only happens while voice chatting.

 

discord on PC slow?

Hi there! I am Louie, a Microsoft Community member and a fellow Windows 10 user like you. Hope you're doing well and safe there.

You may try some solutions below that might help fix the problem:

Solution 1: Close Unnecessary Programs

It’s common to see Discord lagging if you’re running multiple programs on your PC, because some of them may conflict with Discord. To solve the problem, you can try ending unnecessary programs.

You just need to press Shift + Ctrl + Esc to open Task Manager. Then right-click the program you don’t use currently and select End task to close it. After you close all the unnecessary applications which run with Discord at the same time, you can check if
your Discord works fine.

Solution 2: Turn Off Hardware Acceleration

Another way to fix Discord lagging issue is turning off Hardware Acceleration. You can follow the steps below.

Step 1: Run Discord and go to Settings.

Step 2: Click Appearance from the left pane and toggle off the switch button of Hardware Acceleration.

Step 3: In the pop-up window, click Okay to confirm the operation. Then restart your Discord to see if Discord lagging issue is fixed.

Solution 3: Clear Discord Cache Files

If too many cache files and cookies are accumulated on the PC, Discord lagging issue might appear. In this case, you need to clear Discord cache files.

Step 1: Exit Discord.

Step 2: Press Win + R to invoke Run window. Then input %APPDATA%/Discord/Cache and click OK to open the cache folder in File Explorer.

Step 3: Now press Ctrl + A to select all files in the window. Then press Delete key to delete them.

Then you can relaunch Discord and check if the problem has been solved.

Solution 4: Reset Discord Voice Settings

Improper voice settings could also lead to Discord lagging issue. If you have changed any settings recently, you may need to reset them to default.

Just open Discord and go to Settings. Then select Voice & Video from the left pane and click Reset Voice Settings in the right pane. Click Okay in the pop-up window. After the operation, you can relaunch Discord and see if it works normally.

Solution 5: Update Your Drivers

If your Discord gets lagging, you can also try update your graphics driver or audio driver to fix the problem. Because the issue might appear when you’re using faulty or corrupted drivers.

Step 1: Open Run window and type devmgmt.msc in the dialog box. Then press Enter to access Device Manager.

Step 2: Double-click Audio inputs and outputs to expand the list. Then right-click your audio driver and select Update driver.

Tip: To update graphics driver, you need to double-click Display adapters, right-click your graphic driver and choose Update driver.

Step 3: In the pop-up window, choose Search automatically for updated driver software and follow the instructions to finish the process.

Then restart your computer and use Discord again to see if this solution works.

Solution 6: Reinstall Discord

If none of the solutions above works for you, you may need to reinstall Discord to fix Discord lagging issue. Let’s uninstall the program first.

Step 1: Go to Control Panel.

Step 2: Select View by: Category and then click Uninstall a program.

Step 3: Right-click Discord and select Uninstall.

Step 4: Follow the instructions to finish uninstalling Discord.

Then you can download and install Discord manually. After it is installed, launch it to see if the issue has been removed.

Hope this helps

Sincerely,

Louie

 

Wrong Characters from Slack Notifications

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are experiencing problems with notifications from the application Slack. Upon checking the screenshot that you have posted, we can see in the notification message that the html entities being
displayed.



In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build (1903/1909) installed? (Type
  winver in Windows search/Run command)
  
• Are you aware of any recent changes on the PC, prior to this issue?
  
• Do you see this issue on notifications for other applications?

However, most of the times the issues with toast notifications are application specific. Hence, I would suggest you to repair the app from Windows Settings.

1. Press Windows + I key to open Settings.
   
2. Click on Apps and select Apps & features from the left pane.
   
3. Search for Slack app and click on
   Advance option.
   
4. Click on Repair and check if the issue persists.
   
5. If the issue persist then Reset the app.

Note: Resetting the app will not delete the data but you need to reconfigure it with the email account that you were using prior to the reset.



Also refer this article from slacks and check if it helps: Guide to desktop notifications



If the issue still persists, then please contact (click the link and select Help Centre under resources)
Slack forum
for further investigation on this issue.



We await your response.



Aditya Roy

Microsoft Community – Moderator