Windows 10: Sculpt Ergonomic Desktop Keyboard turning off after 60 - 70 seconds of inactivity

Hi,


I have a Sculpt Ergonomic Desktop wireless keyboard and mouse.


The mouse is fine. The keyboard after 60 - 70 seconds of inactivity drops dead and the only way to reconnect is to take out the batteries and reinsert them again. At the same time, the mouse and the Numpad are working fine.


The batteries are new, full and work with other devices. I've tried 3 batteries set. The drivers were updated to the latest.


The mouse and keyboard use the same USB dongle so there's no problem with the dongle. It is a Microsoft dongle:


Microsoft USB Dual Receiver Wireless Keyboard Mouse and Keyboard Center Model 1461/1461c


Please help!

:)

 

Sculpt ergonomic desktop - Replacement

Hi,



Thank you for writing to Microsoft Community forum.

• What is the version of Windows installed?
  

I suggest you to get in touch with the Microsoft Hardware
Support to know about the replacement criteria. Meanwhile, you may also go through the
Warranty Limit Manual given under Sculpt Ergonomic Desktop.



Regards,

 

Bluetooth Sculpt Ergonomic Keyboard

Is anyone aware if Microsoft is considering releasing bluetooth version of the Sculpt Ergonomic Keyboard (or Desktop)?

In my opinion, it would be a great step forward for this great product.

 

Microsoft Sculpt Ergonomic Desktop battery life

Hi!

Some time ago I bought Microsoft Sculpt Ergonomic Desktop Keyboard and Mouse, and I see that battery life less than expected.

I can see that laser on mouse blinking blue after long time of inactivity, so mouse working even if PC turned off for a long time.

I cant find any information in documentation about battery saving.

How can you tell if keyboard and mouse goes to sleep to preserve battery life?

Or even if Microsoft Sculpt Ergonomic Desktop goes to sleep at all?