Windows 10: Sculpt ergonomic mouse make windows won't get sleep

Discus and support Sculpt ergonomic mouse make windows won't get sleep in Windows 10 Drivers and Hardware to solve the problem; I purchased a sculpt ergonomic mouse recently and I found a problem, I set the system turn off screen after 10 mins if there is no operation, but when... Discussion in 'Windows 10 Drivers and Hardware' started by renren321, Mar 20, 2019.

  1. renren321 Win User

    Sculpt ergonomic mouse make windows won't get sleep


    I purchased a sculpt ergonomic mouse recently and I found a problem, I set the system turn off screen after 10 mins if there is no operation, but when I plugged in the mouse receiver, the system won't turn off the screen after half an hour (the mouse power is turned off and didn't touch the keyboard), if I remove the mouse receiver the windows could go to sleep normally.

    what is wrong with it?

    :)
     
    renren321, Mar 20, 2019
    #1

  2. New Sculpt Ergonomic Mouse

    My previous Sculpt Ergonomic Mouse has the rubber on the side coming off. Purchased a new mouse, same kind. Now the new mouse works fine but now the Sculpt Ergonomic keyboard is not working. Will the new ergonomic mouse work with my 'old'
    ergonomic keyboard? If so, what do I need to do?

    Thanks.
     
    DondreiaJohnson, Mar 20, 2019
    #2
  3. Serial number of Sculpt Ergonomic Mouse

    Where on th sculpt ergonomic mouse can I find the serial number?

    ***Original title: Sculpt Ergonomic Mouse***
     
    AmyHurwitch, Mar 20, 2019
    #3
  4. Aaron_Sum Win User

    Sculpt ergonomic mouse make windows won't get sleep

    Microsoft Ergonomic Sculpt Mouse - Quick Movements Cause Incorrect Movements

    Hi,

    Thank you for posting to Microsoft Community.

    Please confirm the following things for me.

    1. What is the make and model of your system?
    2. Was there any major change on your system prior to which you were able to use the mouse without any issues?
    3. Does the issue with the mouse occur when it is used on a different system?

    I would suggest you to update the driver for your mouse under ‘Mice and other pointing devices’. You can follow the steps in this article on ‘Update
    drivers in Windows 10
    ’ and uninstall the mouse driver.

    Please visit this link to download and install the driver for your ‘Sculpt Ergonomic Mouse’.
    Kindly restart the system and check if this worked out for you.

    Hope it helps.

    Aaron Summith

    Microsoft Community - Moderator
     
    Aaron_Sum, Mar 20, 2019
    #4
Thema:

Sculpt ergonomic mouse make windows won't get sleep

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