Windows 10: Sculpt Touch Mouse continually drops Bluetooth connection

My Sculpt Mouse keeps dropping the Bluetooth connection on my Lenovo Yoga 920 / Win10 1803. I've tried removing/adding it again, and disabling power management (not allowing Windows to turn off Bluetooth in power mgmt. settings). It will eventually show up under Add a Device in Bluetooth, but inevitably just stops working randomly - sometimes hours, sometimes days later. Drivers are up to date. Are they just crap?

:)

 

Windows 10 and Microsoft Sculpt touch mouse

Hi, I recently upgraded from windows 8.1 to windows 10. After upgrading my microsoft sculpt touch mouse stopped working. The mouse connects and says it is paired, but when I try to move it seems to disconnect. If I connect my bluetooth to my wireless speaker
it works normally, so I'm thinking my card is working fine.

When I'm in the settings screen under bluetooth I connect the mouse, when I move the mouse the computer thinks (those dots move across the screen above the name of the mouse) then the installing bar appears under the name of the mouse for a bit, then it
says connected. This repeats if i move the mouse continuously or after settings says the computer is connected.

In device manager it says all devices are running the latest drivers, including the mouse and everything listed under bluetooth.

I have a Dell XPS 15z

bluetooth is Intel Centrino wireless bluetooth 3.0 + High Speed adapter

Mouse is microsoft sculpt touch mouse

Thanks for your help

 

Bluetooth mouse paired but will not connected any more


Hi there,

My Bluetooth mouse "Microsoft Sculpt Touch Mouse" is paired to my PC but will not connect any more. The only mean I found to get it back to work is to go in the Windows menu: Settings > Devices > Bluetooth, to delete "Microsoft Sculpt Touch Mouse" device, to push the bluetooth pairing button on the mouse and to request new pairing on PC side. Then it is paired and connected, it works for a while, and then again connection is definitely lost and I need to redo all the stuff above.

Drivers (mouse and bluetooth radio) are up-to-date as said by Windows itself.

Anyone had this kind of problem? Any idea on how to solve it?
I think it is linked to my update from WIN 7 to WIN 10.

Many thanks by advance!

 

Sculpt Comfort Mouse Freezing Issues - Windows 10

My issue has gotten better over time. Initially, after the upgrade, my Bluetooth mouse would not stay connected at all. When I searched for Bluetooth, as another suggested, there would be no option for Bluetooth settings. The search results would only
suggest browsing the web.

About two weeks later, the search results would allow me to find Bluetooth settings. My sculpt mouse would be visible and "paired", but not connected. If I waited about 5 seconds, then the mouse would connect and I could continue using it. My mouse drops
connection about once every 30 minutes so I have to repeat these steps often.

As of early Oct, my mouse is staying connected more. I assume that Microsoft is sending patches to my laptop which are improving the Bluetooth connectivity. It's quite a relief.