Windows 10: Sea of Thieves

Discus and support Sea of Thieves in Windows 10 Gaming to solve the problem; Hello Today I bought a Sea of Thieves code for a friend so she can join me on the high seas. She cannot use the code in Germany, so the code is no... Discussion in 'Windows 10 Gaming' started by Leigh23WU, Aug 25, 2019.

  1. Leigh23WU Win User

    Sea of Thieves


    Hello


    Today I bought a Sea of Thieves code for a friend so she can join me on the high seas.

    She cannot use the code in Germany, so the code is no good

    I live in the UK.

    It looks as tho there is no refund.

    This cannot be right.

    What are my rights as a purchaser?


    Thanks


    Leigh.

    :)
     
    Leigh23WU, Aug 25, 2019
    #1

  2. Sea of Thieves not available?

    Hi HideTheHorizon,

    Thank you for posting your question in the Microsoft Community Forums.

    Appreciate your efforts to work on this issue.

    I can understand the situation must be difficult for you when the Microsoft Store app doesn't work as it should.

    • Have you signed in to the same account that was used for purchase?

    Suggest you to refer to the following information from this article
    "To find out what regions you can purchase Sea of Thieves in, and what languages are currently supported refer to the useful articles on the Sea of Thieves".

    Sea of Thieves FAQ: https://support.xbox.com/en-US/games/game-titles/sea-of-thieves-faq

    Troubleshoot problems with Xbox Play Anywhere games:
    https://support.xbox.com/en-US/games/game-titles/xbox-play-anywhere-help

    Hope this helps and let us know how it goes.

    Regards,

    Srimadhwa B

    Microsoft Community-Moderator
     
    Srimadhwa_B, Aug 25, 2019
    #2
  3. Mala_S Win User
    Unable to download Sea of Thieves from Store

    Hi,

    Thank you for the reply.

    Kindly follow the below steps.

    Step 1: Launch Microsoft Store and click on the Account icon on the top right corner of Microsoft Store.

    Step 2: Enter the email address that you used during the purchase of Sea Of Thieves game. (The email address that you have received as purchase verification mail for Sea Of Thieves).

    Step 3: Once you have logged into Microsoft Store, search for Sea Of Thieves game by clicking on the Search bar on the top right corner of Microsoft Store.

    Step 4: Select the Sea Of Thieves game, download and install.

    Regards,

    Mala.S

    Microsoft Community - Moderator
     
    Mala_S, Aug 25, 2019
    #3
  4. Sea of Thieves

    I cannot download Sea of Thieves on PC from microsoft store.

    Hi Christopher,

    Sorry for the delayed response. We identified this issue regards downloading Sea of Thieves from Windows Store App and we still working on it to fix the problem. As a workaround, we suggest following the steps below:

    • Cancel all existing download on the Store app.
    • Start the download of Sea of Thieves once again.
    • As soon as the download starts, immediately restart the computer.
    • After the reboot, do not launch the Store app instead wait for the passive download which you can check in the Action Center. Then it will automatically install by itself and then open the game without any issues.

    For any results, please let us know.
     
    Genevieve Cri, Aug 25, 2019
    #4
Thema:

Sea of Thieves

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