Windows 10: Seagate Personal Cloud shows as being offline in browser even when I am actively using it...

Seagate Personal Cloud shows as being offline in browser even when I am actively using it on home network.


After signing into personalcloudseagate.com results show my personal cloud being offline. I have rebooted and it still shows as offline.



soultions?

:)

 

Seagate Personal Cloud

Ok, I have a Seagate Personal Cloud Drive. Windows says that it cannot connect to the server, that the drive is offline but it is seeing it as a drive and its associated share. Windows is registering the proper seagate drivers and says that the device
is working properly. In spite of all of this I cannot access the drive or get it to go offline so that I can do what seagate support has advised me to do. The device that is being seen is a virtual network share. It's a linux based device. Any suggestions?

 

Seagate Personal Cloud

Hi Sam,

Based on the information that you've provided, it will be more appropriate to contact Seagate support regarding your concern about Seagate Personal Cloud Drive. They are the department that can best assist you in connecting your cloud drive to the server.

If you have any other concerns, please don't hesitate to post back here.

 

Seagate Personal Cloud

Thanks. It appears that I'm at a stalemate then. I can't do anything that Seagate support has suggested until I find the server in windows that's running the device and set the server and thereby the device/drive offline.