Windows 10: Seagate portable drive not showing up

This drive is supposed to be plug and play. It works on my Mac but I just got a legion 5i and it won’t work on it. The light on the drive comes on and it sounds like it’s working but it doesn’t show up in file explorer or devices.

:)

 

Seagate expansion portable drive not recognised by Windows 10

I am facing the same issue. I bought a Seagate expansion portable drive 1T and my Dell inspiron 1545 is running on W10 however, its not detecting the portable.

I've downloaded seagate's softwares and tools all of which see the drive and shows that the drive is fully functional. Windows see the drive in manager however I can't backup the drive or see whats in it...

I've been dong research online and saw that Seagate hasn't yet updated the paragon software for Windows since it's default was set for Mac.

What is Microsoft doing about this?

 

Seagate expansion portable drive not recognised by Windows 10

After upgrading to Windows 10 from Windows 7 (home basic) my external portable drive is not recognized. I was using the same in Windows 7 without any problem. Do I have to install a driver for Seagate expansion portable drive (500gb). If so kindly provide
the link to download the drive. I could not find any help in Seagate's web site hence this request.

 

Seagate Backup Plus Portable Device

Hello,

My Seagate portable hard drive is not visible as an accessible drive to view or open files. In Device manager it shows and says that the device is working properly. It also shows as an option to Eject the drive.

Do you know how I can see it as a hard drive so that I can open the files?

Thanks,

Robin