Windows 10: Seagate & Western Digital external drives not accessible on Windows 10 PC & Laptop

Hello,


I have two external drives that I use for both my laptop and PC. One is a Seagate and the other Western Digital. They are accessible on my laptop I use for work. I have not changed anything in regards to settings on my personal laptop and PC prior to having the issue. I had some Windows updates that were installed on 9/9/20 KB4576484, KB890830 & KB4574727. It was round that time that I began having this issue. I contracted Western Digital to resolve the issue. I followed the steps they gave me and I still cannot access the drives. I did notice today that the driver for the Seagate drive was not shown under "Add or Remove programs". I didn't see one for the Western Digital drive either. I am not sure how the drivers got removed.


Any assistance you can give would be greatly appreciated.

:)

 

portable hard drive, seagate or western digit of better quality build?

It's funny, i noted earlier how I had never had either a Seagate or a Western Digital fail, well when I got home today my son told me the external hard drive on the Xbox One died. Sure enough, Seagate 2TB drive was dead. It was only about 6 weeks old, Seagate is replacing it.

 

Windows 10 Fall Creator Update Kills Seagate's Backup Plus External Hard Drive

What a coincidence...? Windows 10 Fall Creator updates Sunday/Monday. My Seagate Backup Plus external hard drive appears to have died - lights are on, engine is running but it's not accessible from my hard drive. (Yes, we looked at the Disk Management
system.)



Happened to have a brand new Seagate Backup Plus external hard drive handy, so I restored from backup but also ordered a couple Western Digital drives (have one working on the system now), so I can then transfer the restored data to the WD drive. PC is
on almost 24/7 for two days restoring the backup. Done Wednesday.



Contact Seagate about the initial hard drive problem. We reboot the PC a couple times, testing stuff out and the drive is declared dead. I've now got my Western Digital drives, getting ready to transfer the restored data because I'm not so sure about the
reliability of the Seagate drive. NOW, the second Seagate Backup Plus external hard drive with the restored data won't work!! This is not right. Two drives die within days of the Windows 10 Fall Creator update? There may be a problem with the hardware
but not like that.



We connect the hard drives to my husband's laptop which is running Windows 7 and VOILA! The drives are working.



How likely is it that, along with trashing the HP Laserjet 1200 driver and the Windows DVD player software on my laptop, Windows 10 Fall Creator has also trashed the driver for the Seagate Backup Plus external hard drive?



I told the tech at Seagate that she better run this up the flag pole fast or it's going to cost Seagate a pile of $$$ from the Seagate Backup Plus users who think their drives are dead and in need of data restoration. I hope she took me VERY, VERY SERIOUSLY.



Has Microsoft screwed up Seagate big time??

 

portable hard drive, seagate or western digit of better quality build?

The "other member" I was thinking of has spoken! Tks, simrick.......