Windows 10: Search the web and Windows not working correctly.

Discus and support Search the web and Windows not working correctly. in Windows 10 Support to solve the problem; Computer: HP Elite 8000 C2D E8400 Win 10 64 Bit 4GB RAM Windows 10 upgrade from Win7 installed. Have installed Office 10 and Chrome. Microsoft edge... Discussion in 'Windows 10 Support' started by ansentry, Oct 22, 2015.

  1. ansentry Win User

    Search the web and Windows not working correctly.


    Computer: HP Elite 8000 C2D E8400 Win 10 64 Bit 4GB RAM

    Windows 10 upgrade from Win7 installed. Have installed Office 10 and Chrome. Microsoft edge default browser.

    Problem: When I click the "Search the web and Windows " box I get "We can't connect to web search right now but you can still search your stuff. Make sure you are currently connected to the internet."

    I am connected to the internet and if I type a "web question" into the box it opens Edge and give me the answer.

    Edge stopped working so I reset it with "Reset_Microsoft_Edge" from this forum, now it is working again, but I have this new problem.

    Any ideas on how to fix this problem, would be appreciated.

    John A

    :)
     
    ansentry, Oct 22, 2015
    #1

  2. Search the web and windows not working

    Generally booting into safe mode once and then to normal is a workaround for this.Anyway,

    :Register the start menu and see if that helps.

    Do a system file check with SFC /SCANNOW as mentioned here

    Run System file checker

    Do reply back with the result of that
     
    Sumit Dhiman2, Oct 22, 2015
    #2
  3. Search the web and windows not working

    Hi Jerry,

    Thank you for posting the query on Microsoft Community.

    I would suggest you to follow the steps:

    • Open the Task manager. Here’s a tip: Press CTRL+Shift+ESC.
    • Click File > Run New Task.
    • Make sure you have a check mark beside “Create this task with administrative privileges”.
    • Type CMD.
    • Type the following 4 commands at the CMD prompt:

      dism /online /cleanup-image /restorehealth

      sfc /scannow

      powershell

      Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    • Close the CMD window.
    • Check to see if the issue is resolved. If not, restart the PC.
    Also, check for Windows updates.

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Kalpana Shankarappa, Oct 22, 2015
    #3
  4. JohnC Win User

    Search the web and Windows not working correctly.

    When you click on "Search the web and windows" a box should pop up, if it does try clicking on the settings button on the left hand side and then toggle the "search online and include web results" switch. For some reason, resetting switches some times fixes the problem. If that didn't work out, you could try running the sfc command to check system file integrity. This is from the tutorial forum. https://www.tenforums.com/tutorials/2...dows-10-a.html.
     
    JohnC, Oct 22, 2015
    #4
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Search the web and Windows not working correctly.

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