Windows 10: SearchUI.exe and RuntimeBroker.exe crash when opening Control Panel in Category View

Discus and support SearchUI.exe and RuntimeBroker.exe crash when opening Control Panel in Category View in Windows 10 Ask Insider to solve the problem; Hey everyone first post here on the windows subreddit. I have tried searching for my issue and while I found many answers regarding SearchUI.exe,... Discussion in 'Windows 10 Ask Insider' started by /u/Jenarix, Dec 6, 2019.

  1. SearchUI.exe and RuntimeBroker.exe crash when opening Control Panel in Category View


    Hey everyone first post here on the windows subreddit. I have tried searching for my issue and while I found many answers regarding SearchUI.exe, Cortana, and the Control Panel I haven't found anything specific to what I am experiencing. I've run into a strange issue that I can't seem to figure out I'm hoping some of the more knowledgeable users can help me with.

    So im running Windows 10 home edition and have all the recent updates, the last few days I have noticed then when I open control panel my search icon on the taskbar stops working. When you click on it, it opens the search window but nothing is displayed just a gray window and then the window disappears. When I click on it again the search window is there ready and waiting for me to enter something.

    When I look in the Event Viewer I have two exe's there are crashing, RuntimeBroker.exe crashes first and then the SearchUI.exe crashes seconds after or just whenever I go and click the search icon again. I'm not sure if this matters but when I observe SearchUI.exe I see that it is suspended but when I open control panel a second SearchUI.exe starts and they both begin running and then one of them crashes causing the error. This is only happening after I open the control panel in category view (which is the default) and it happens every time I open and close control panel.

    If I switch to small icons view then the errors cease and my search button works correctly no matter how many times I open control panel whereas with category view I get two errors every time I open it plus the search button stops functioning. So I have a fix of sorts by switching to small icons view but I guess I'm just confused why this started happening in the first place and why category view would throw errors while small icon view does not.

    Ive tried Sfc /scannow and Dism online restorehealth but I don't have an integrity violations when I run those commands. I've tried testing in Windows Safe Mode and the problem doesn't occur which I find strange because Cortana is running in safe mode and both errors point to Cortana as being the faulting package. Is this something that I have done to cause this issue? Is there any way to fix this issue without reinstalling windows 10? Is this a known bug that I should ignore or wait for windows update to fix?

    Any insight would be greatly appreciated, thanks for your time.

    Systems Specs: 9900k, 32GB DDR4, RTX 2080 Ti, 970 Evo Plus

    The errors from Event Viewer:

    Faulting application name: RuntimeBroker.exe, version: 10.0.18362.1, time stamp: 0x4539d5a0

    Faulting module name: SettingsEnvironment.Desktop.dll, version: 10.0.18362.387, time stamp: 0x10b406e4

    Exception code: 0xc0000005

    Fault offset: 0x000000000002b605

    Faulting process id: 0x1064

    Faulting application start time: 0x01d5abf963771dac

    Faulting application path: C:\Windows\System32\RuntimeBroker.exe

    Faulting module path: C:\Windows\SYSTEM32\SettingsEnvironment.Desktop.dll

    Report Id: c3df9b9f-d519-4165-b22c-70e44f75c7ed

    Faulting package full name: Microsoft.Windows.Cortana_1.13.0.18362_neutral_neutral_cw5n1h2txyewy

    Faulting package-relative application ID: runtimebroker07f4358a809ac99a64a67c1

    ----------------------------------------------------------------------------------------------------------------------------------------------------

    Faulting application name: SearchUI.exe, version: 10.0.18362.418, time stamp: 0x5d995690

    Faulting module name: ucrtbase.dll, version: 10.0.18362.387, time stamp: 0x4361b720

    Exception code: 0xc0000409

    Fault offset: 0x000000000006db8e

    Faulting process id: 0x1b30

    Faulting application start time: 0x01d5abf964f92c3a

    Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe

    Faulting module path: C:\Windows\System32\ucrtbase.dll

    Report Id: a657114a-c073-40fa-8ef6-d5e9873c47e6

    Faulting package full name: Microsoft.Windows.Cortana_1.13.0.18362_neutral_neutral_cw5n1h2txyewy

    Faulting package-relative application ID: CortanaUI

    submitted by /u/Jenarix
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    :)
     
    /u/Jenarix, Dec 6, 2019
    #1
  2. YanAndrew Win User

    The Control Panel (Category View)

    My apologies, Brink but I still do not get it.

    The steps for both options are identical, the only difference is the location of the desired icons will need to be accessible for all users for Option 2. That's it.

    Moreover, both the Mail and Flash Player (32-bit) applets are not listed in the list of Control Panel items for both options.


    Regards,
    Andrew
     
    YanAndrew, Dec 6, 2019
    #2
  3. YanAndrew Win User
    The Control Panel (Category View)

    Hi Guys,

    Does anyone know the GUIDs for the Control Panel (Category View) applets:


    SearchUI.exe and RuntimeBroker.exe crash when opening Control Panel in Category View [​IMG]


    I'm trying to customise these icons without using a third party software.

    Appreciate any advise / guidance.


    Regards,
     
    YanAndrew, Dec 6, 2019
    #3
  4. Brink Win User

    SearchUI.exe and RuntimeBroker.exe crash when opening Control Panel in Category View

    Brink, Dec 6, 2019
    #4
Thema:

SearchUI.exe and RuntimeBroker.exe crash when opening Control Panel in Category View

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  2. Faulting application name: SearchUI.exe version: 10.0.18362.418 time stamp: 0x5d995690 Faulting module name: MrmCoreR.dll version: 10.0.18362.1 time stamp: 0x1cab1146 Exception code: 0xc0000006