Windows 10: Second Monitor Not Displaying Image

Hi,


I am using a Windows 10 laptop, I have a problem where my second display which is connected via HDMI is detected and seems to get a signal as it turns on but it doesn't display an image. My primary monitor uses the internal Intel gpu while my secondary is using the dedicated Nvidia gpu. I've tried to change a few settings in the Nvidia control panel but still didn't manage to do anything. Any help would be appreciated!


Thanks,

MJ

:)

 

Second monitor not detected after update

Hi Tom,

There are several reasons that could have caused the issue you are experiencing. One of these is the update you previously performed in Windows, either it was not configured properly by the system or the update components were corrupted. Kindly answer the
following questions for clarification:

• Have you tried updating the monitor and display drivers?
• Have you tried to use another user profile to check if the issue re-occurs?

Furthermore, we suggest that you add the other monitor manually. This is to ensure that the second monitor is still connected after the update. Here are the steps:

• Type connected devices and open Connected Devices on the
  Windows Search bar.
• Click Add devices.
• Select the Second screen.
• Pick one of the 3 options: Duplicate, Extend, and the Second screen only.
• The Duplicate option will duplicate the primary display to secondary display.
• The Extend option will unite two monitors so you can use them both as one.
• The Second screen only option will, obviously, disable primary and use only the secondary monitor.
• Once you’ve chosen the preferred mode, save changes.

We're looking forward to your response.

 

Can you set certain applications to not display on second monitor?

Hi,

This concern may be due to your display configuration. In order to resolve this issue, we suggest that you edit it by following these steps:

• Press Windows + I.
• Select System, and then Display.
• Under Multiple displays select Extend these displays.
• Also, your display screens should be aligned. See picture below for reference:

Let us know if the steps provided resolved the issue.

 

One Monitor running on a 2 monitor display, cant disable the second monitor. Help?

Hi,

If you can't access the Display settings, it means that it appears on the second monitor which you don't have. This happens if Windows is not back to the primary desktop.

We found an article similar with your concern. We suggest following the troubleshooting steps provided by SpiritX MS MVP on this

thread. It will guide you on how to disable the second display.

Don't hesitate to get back to us if you need further assistance.