Windows 10: Second monitor window dragging issue

Hi all,

I have a laptop I use sometimes with a separate monitor, extending the desktop so I can work more effectively.

However after I plug the laptop into the monitor and drag windows onto the second screen, they often minimise to a single line that I can barely see. I then have to try to double-click on the line to maximise the window.

Any ideas how to stop this happening? It doesn't always occur.

Windows 10 Enterprise version 2004 (OS Build 19041.388)

TIA

:)

 

file explorer - cant drag to second window

Hi,

There are several factors that may trigger this issue including your settings or even recent changes to your computer. In order for us to efficiently assist you, we just have few questions
for you:

• 
  Were there any changes made to your computer prior to the issue?
  
• 
  When you say you cannot drag file explorer on the "second Windows", are you referring to a second monitor?
  
• 
  What troubleshooting steps have you done so far?
  

Regards.

 

Both monitors work but cant drag to second one.

Hello Ken,

Thank you for contacting Microsoft Community.

We understand the inconvenience you have experienced.

• What happens, when you try to drag the windows to second monitor?
• Will it disappear or it won't allow you to put on second monitor?
• Is your computer up to date with Windows Updates? Press Windows logo key + R, type
  winver and hit Enter key. Now see the version and build number.
• Are you able to move cursor to second monitor?
• When did you observe this behavior?

Give us above details to analyze the issue.

 

Issues while installing a second monitor in Windows 10

Really? I get a canned answer and nothing else? I posted that I had tried everything that I could find posted online. I did read the post that Andre suggested multiple times prior to posting this request for help. None of it helped.

My computer does not recognize that there is a second monitor is plugged in. The small step of changing the settings so I can put stuff on the second monitor ISN'T the issue. I am not that dumb. in the device manager there is only the single monitor listed
at one point there was a unknown device listed but my computer did not know if it was a monitor or a printer.

There has to be someone out there that knows how to fix this

Please Help