Windows 10: Secure Boot Installer phase of update KB4541335 and KB4551762 fails to install

Discus and support Secure Boot Installer phase of update KB4541335 and KB4551762 fails to install in Windows 10 Installation and Upgrade to solve the problem; Hi, I've been dealing with an update that has been repeatedly failing to install for a few days now. At first it was update KB4551762, which... Discussion in 'Windows 10 Installation and Upgrade' started by i077, Mar 26, 2020.

  1. i077 Win User

    Secure Boot Installer phase of update KB4541335 and KB4551762 fails to install


    Hi,


    I've been dealing with an update that has been repeatedly failing to install for a few days now. At first it was update KB4551762, which installed, made my computer restart, then rolled back changes after a part of the update failed. I looked the update up in the Microsoft catalog, and saw that it was superseded by update KB4541335, so I tried installing that instead, but the same thing happened. In Event Viewer, the Windows System logs claimed an error code of 0x800F0922. I then looked into the CBS.log log file in C:\Windows\Logs\CBS both times, and searched for that error code. For both updates, I found:


    2020-03-26 21:24:00, Info CSI 00000986 The queue has completed running, and AI failures have occured.
    2020-03-26 21:24:00, Info CSI 00000987 ==Error Summary Start==
    2020-03-26 21:24:00, Error CSI 00000988 F Installer: Secure Boot Installer Binary Name: securebootai.dll ErrorCode: 800b0100 Phase: 40 Mode: Install upgrade Component: Microsoft-Windows-SecureBoot-FirmwareUpdate, Culture=neutral, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS[gle=0x80004005]
    2020-03-26 21:24:00, Info CSI 00000989 ==Error Summary End==
    2020-03-26 21:24:00, Error CBS Startup: Failed to process advanced operation queue, startupPhase: 0. A rollback transaction will be created. [HRESULT = 0x800f0922 - CBS_E_INSTALLERS_FAILED]
    2020-03-26 21:24:00, Info CBS Setting ExecuteState key to: CbsExecuteStateInitiateRollback CbsExecuteStateFlagAdvancedInstallersFailed


    Interesting. Looks like a Secure Boot Firmware Update is failing to apply? Weird, since I have Secure Boot disabled on this PC and I double-checked my PC's firmware settings to be sure. I scrolled up looking for the specific error, and came up with this in the same log:


    2020-03-26 21:23:58, Info CSI 00000966 Begin executing advanced installer phase 40 index 150 sequence 191
    Old component: [l:165 ml:166]'Microsoft-Windows-SecureBoot-FirmwareUpdate, Culture=neutral, Version=10.0.18362.1, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS'
    New component: [l:167 ml:168]'Microsoft-Windows-SecureBoot-FirmwareUpdate, Culture=neutral, Version=10.0.18362.411, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS'
    Install mode: install
    Smart installer: false
    Installer ID: {3a4bacaa-c2db-4cf6-8a6b-7d9dfd5155f1}
    Installer name: 'Secure Boot Installer'
    2020-03-26 21:23:58, Info CSI 00000967 Loading installer DLL from explicit path: C:\WINDOWS\WinSxS\amd64_microsoft-windows-s..gstack-boot-onecore_31bf3856ad364e35_10.0.18362.710_none_abba9ac90200f4d6\securebootai.dll
    2020-03-26 21:23:58, Info CSI 00000968 Performing 1 operations as follows:
    0 LockComponentPath: flags: 0 comp: {l:16 b:37b1c763d603d6019d0c0000b009f409} pathid: {l:16 b:37b1c763d603d6019e0c0000b009f409} path: [l:117]'\SystemRoot\WinSxS\amd64_microsoft-windows-s..boot-firmwareupdate_31bf3856ad364e35_10.0.18362.1_none_872390f682bad780' pid: 9b0 starttime: 132297458102454506
    2020-03-26 21:23:58, Info CSI 00000969 Performing 1 operations as follows:
    0 LockComponentPath: flags: 0 comp: {l:16 b:f5ffc763d603d6019f0c0000b009f409} pathid: {l:16 b:f5ffc763d603d601a00c0000b009f409} path: [l:119]'\SystemRoot\WinSxS\amd64_microsoft-windows-s..boot-firmwareupdate_31bf3856ad364e35_10.0.18362.411_none_0aba928a9707779d' pid: 9b0 starttime: 132297458102454506
    2020-03-26 21:23:58, Error CSI 0000096a@2020/3/27:01:23:58.618 F onecore\base\secureboot\servicing\advancedinstaller\securebootai.cpp277: Error TRUST_E_NOSIGNATURE originated in function Windows::WCP::SecureBoot::BasicInstaller::Install expression: ApplySecureBootUpdate dwAvailableUpdates
    [gle=0x80004005]


    So some signature seems to be missing that the update is looking for. Again,Secure Boot is disabled on this PC so I do not know why it would be trying this then again, maybe it just installs this update regardless. Either way, this is what was causing both the original and superseded update to fail. I've scoured the Internet read: performed like 30 different searches with no help. I did come across one Russian forum with someone around a week ago having the same problem, and with the help of Google Translate I found that a user suggested disabling Secure Boot, but the person with the problem did not respond, and that's already disabled on my PC anyways. That was the only thing I could find on this, so I'm hoping someone here can help me resolve this issue.


    I should probably note that my PC has both Windows and a Linux distro residing on separate disks, and an EFI System Partition with plenty of free space, like more than a gigabyte of free space. Given the error that's happening above, I don't think that's the problem.


    This is what I've tried so far:

    • The generic "Windows Update won't work" stuff: Windows Update troubleshooter "couldn't identify the problem",sfc /scannow more than a couple of times, dism to try to restore any corrupted stuff of which there were none, stopping the bits, wuauserv, msiserver, and cryptSvc services and deleting updates before restarting them, etc.
    • Clean booting with just Microsoft services, then updating
    • Rebooting into Safe Mode, then updating

    None of these things have worked, so I'm wondering if anyone here can help me out.Here is an upload of my CBS.log. The parts I mentioned are at lines 5670 and 5591, respectively.


    Thanks.

    :)
     

  2. Error update KB4541335 (0x800f0988)

    From the installation log

    06:21:21 Initiating changes for package KB4551762. Current state is Resolved. Target state is Installed. Client id: UpdateAgentLCU.

    06:24:59 Package KB4551762 failed to be changed to the Installed state. Status: 0x800f0988.

    06:26:27 Initiating changes for package KB4551762. Current state is Resolved. Target state is Installed. Client id: UpdateAgentLCU.

    06:29:58 Package KB4551762 failed to be changed to the Installed state. Status: 0x800f0988.

    06:31:40 Initiating changes for package KB4541335. Current state is Absent. Target state is Installed. Client id: UpdateAgentLCU.

    06:36:24 Package KB4541335 failed to be changed to the Installed state. Status: 0x800f0988.

    From System

    Installation error: 0x800F0988 (KB4551762)
     
    FrikkoDenmark, Mar 26, 2020
    #2
  3. jds21 Win User
    Windows Updates failed to instal

    I just did step one and they have just all installed.... thank you so much.... it was quite frustrating having that update window pop up every 5 minutes and failing to instal every time

    Thanks mate
     
    jds21, Mar 26, 2020
    #3
  4. woodifer Win User

    Secure Boot Installer phase of update KB4541335 and KB4551762 fails to install

    Windows update fail at BOOT phase

    Been trying to update Windows Insider Pro build 17134 for about 2 months,

    Been onto MS support numerous times, last case 1440555047, each time I try to update Windows update downloads and installs to the point where it restarts, then get black screen with STATIC windows logo, no loading arrows or dots, the only step then is to
    hard boot at which it eventually reverts to build 17134.

    From online install Update history gives Error 0xC1900101

    From ISO-usb install gives Error 0xC1900101-0x20017

    Installation failed in the SAFE_OS phase with an error during BOOT operation.

    Searching forums revealed similar errors on a specific chip about 3 years ago, but a number of people are having similar update freezing problems on Feed Back Hub, but I have seen no suggested solutions.

    Computer is old Acer5610Z (32 bit) originally Vista OS

    Any suggestions for solution would be most welcome.
     
    woodifer, Mar 26, 2020
    #4
Thema:

Secure Boot Installer phase of update KB4541335 and KB4551762 fails to install

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