Windows 10: Security

Discus and support Security in AntiVirus, Firewalls and System Security to solve the problem; I have been receiving numerous and frequent telephone calls (yesterday about every 15/20 minutes in the evening) that claim to be from MICROSOFT... Discussion in 'AntiVirus, Firewalls and System Security' started by ArmandBrandi, Jun 26, 2019.

  1. Security


    I have been receiving numerous and frequent telephone calls (yesterday about every 15/20 minutes in the evening) that claim to be from MICROSOFT informing me that my system has been hacked by several foreign entities and that my computer id must be changed and that I should press a key to be connected to a technician.


    I am not aware that Microsoft makes such direct calls to users and that this must be some sort of scam.

    Can you help me with this problem??

    :)
     
    ArmandBrandi, Jun 26, 2019
    #1
  2. qubit Win User

    Corporate Security Solution

    That made me so facepalm. Some people have absolutely no clue. I hope they don't take you for granted with all this you're doing for them.

    SonicWall is a good security product, so Mindweaver's suggestion sounds like a good one and should make for a rather bigger baby step. Let's hope they take it.
     
    qubit, Jun 26, 2019
    #2
  3. curatia Win User
    Microsoft Edge TLS Security


    After trying everything (not a lot of steps) listed in the Microsoft Edge support site, I did a wider search and found this very simple youtube video that fixed it immediately:

    For those who prefer not to click links the steps are simple:

    1. Click in the Cortana search bar next to the Win 10 Start button

    2. Type internet options

    3. Select internet options (control panel) from the list

    4. Click on the advanced tab

    5. Scroll down to the security section

    6. Make sure the following are all clicked:
    Use SSL 3.0
    Use TLS 1.0
    Use TLS 1.1
    Use TLS 1.2

    7. Click apply

    8. Refresh the page that was giving the error and it should now connect.

    Hope this helps, it was a 30 second fix after hours of pounding my head against the error with the Support site suggestions.
     
    curatia, Jun 26, 2019
    #3
Thema:

Security

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