Windows 10: Sent emails in Microsoft Mail disappear

Some emails I send simply disappear using the Microsoft Mail app. There is no trace of the sent email anywhere. I do not use Outlook as it takes too long to sync with multiple emails and folders, so I prefer the basic Microsoft Mail app, which is a lot faster.


The sent emails that disappear yet arrive at their destination have no particular pattern. It just sometimes happens. What could be causing this? It's very frustrating and worrying.

:)

 

Office 2013 Mail Merge sending no emails

I used to have no problems sending a Mail merge on Windows 7, however, trying to do one today on Windows 10, and it's simply not working.

I've done everything the same, using an excel document as the data source, and that works fine. When I select Finish & Merge -> Send Email Documents and then OK, Word makes it appear it worked (all the dynamic values change to those of the contacts as it cycles through sending each email), but that's it. Not one email is sent; nothing in my sent items and nothing shows that any of those contacts have been email on our exchange or email archive software.

I've seen that people suggest that Outlook is my default app (it is). Double checked the registry key as well Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\(Default) has the value Microsoft Outlook.

I've literally done nothing different from when doing this on Windows 7; seems that the searches seem to suggest that it's a common problem as well, but everyone seems to say they had a problem and disappears from their support request (and most answer tell you to check the above registry key).

 

Sent e-mail disappears from "Sent Item"

I tested an email app called Mail.ru on my phone and discovered that sent emails don't disappear with that app. It seems that Outlook Mail is the cause for disappearing sent emails.

 

Windows mail sent box problem

I have set up a friend's laptop to use Windows Mail (Windows 10 ver 1903). Sending and receiving emails works fine but sent emails do not appear in the sent box and there is nothing in the spam box either, which seems unusual. I cannot find anything wrong in settings - any suggestions please.