Windows 10: Series X controller not recognized

Discus and support Series X controller not recognized in Windows 10 Gaming to solve the problem; Hi, as stated in the title when i connect my new controller via bluetooth it is not recognized by games as an xbox controller. I upgraded it with the... Discussion in 'Windows 10 Gaming' started by DogeQA, Apr 15, 2021.

  1. DOGEQA
    DogeQA Win User

    Series X controller not recognized


    Hi, as stated in the title when i connect my new controller via bluetooth it is not recognized by games as an xbox controller.

    I upgraded it with the xbox accessories app and i have my win10 up to date.

    I also tried to re-pair with the pc multiple times.

    :)
     
    DogeQA, Apr 15, 2021
    #1
  2. GREG CARMACK - WINDOWS MVP 2010-20
    Greg Carmack - Windows MVP 2010-20 Win User

    xbox series x controller via bluetooth not recognized in games

    The Bluetooth steps I gave were only in case you need them. The actual repair steps for your controller were the first links I gave. Have you started on them yet? Please do not skip any steps. We often find out later that the fix was the skipped step.
    If you need help performing any step I will help.

    More here including how to update these controllers:

    https://support.xbox.com/en-US/help/hardware-ne...

    https://www.windowscentral.com/will-xbox-series...

    https://support.xbox.com/en-US/help/hardware-ne...
     
    Greg Carmack - Windows MVP 2010-20, Apr 15, 2021
    #2
  3. ICEFOX1983
    icefox1983 Win User
    xbox series x controller via bluetooth not recognized in games

    Hi! Thanks for the info. I have the latest windows 10 update. The only update I did not install was the optional preview. I should give it a try.

    Most of your tips are about bluetooth connection. I have no problem with bluetooth connection; it is recognized by Windows. My problem is the controller is not recognized by games.

    In the mean time, do you know where I can find xbox series x controller drivers? I can't find it anywhere. Given it's a MS product I thought the latest drivers must be included in Windows' online updates.

    Thank you!
     
    icefox1983, Apr 15, 2021
    #3
  4. ICEFOX1983
    icefox1983 Win User

    Series X controller not recognized

    xbox series x controller via bluetooth not recognized in games

    I bought an xbox series x controller (not xbox one) from someone who had an elite and don't need the new controller. I'm sure it's authentic. I can connect it to my windows 10 pc via bluetooth and it appears as an xbox wireless controller.

    However in all games it is not recognized as an xbox controller but a generic bluetooth "18 (don't remember the exact number) button controller with HAT" or something. And it doesn't work in any of my games.

    Is this a known issue or did I do something wrong? It feels like either the controller is so new windows doesn't know it yet, or I'm missing a driver software, or games need to specifically support it. Anyone has similar experience? Thank you!
     
    icefox1983, Apr 15, 2021
    #4
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Series X controller not recognized

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