Windows 10: Setting Family Safety time limit suddenly not working

In the past few days, I have had a problem changing the time limit for devices. I use this feature a lot, so I'm fairly familiar with it. I have had no problems with this before so something changed recently.When I go to modify the slider for the time, and click Done, the time limit does not change. I di

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time limits in family not working

Hi Barbara,

We would like to know more details about your concern about the Family Safety time limit that is not working so we can better assist you. Kindly answer the following:

• Does it happen only with particular child account?
• What troubleshooting steps have you done so far?

In the meantime, we would suggest that you refer to this
support link on how to set up screen time limits for your child.

We look forward to your response.

 

Windows 10 Family Safety time limits not working

I had this exact problem and these are the steps I took to get the issue resolved:

• Navigate to family safety settings and remove the child from the family having issues.
• Login to the childs account and launch Settings (windows key + i)
• Click the Accounts icon and select Sign in with local account instead
• Follow the steps to change to a local account. When completed, Login back to your account (admin account)
• Go back to the family safety settings and add your child back to the family group.
• Access your childs email address to accept the family invitation
• Verify the child now shows properly in the family settings and that the screen times are still correct.
• Login to the childs account and launch Settings (windows key + i)
• Click the Accounts icon and select Sign in with microsoft account instead
• Your family settings should now take affect.

I know this is pretty tedious, but like I said, it worked for me. If you are still having trouble, I suggest contacting support and they can help walk you through the steps to get it resolved.

 

Family Safety time limits stopped working all of a sudden

Have had Family Safety features all set up and working for a while until a couple days ago.

All of a sudden, time limits stopped working on my son's Microsoft account. He logs in with a PIN, the icon in the upper right corner of the screen that usually indicates when his time is up, does so in full accordance with the settings. And yet, as soon
as the time limit is up, he just goes on, and the family safety icon shows that his time limit will be up at 0:00 next day!

I have re-checked his account settings (making sure I don't have no time settings incorrect, nor have to re-verify his account), executed the Family Safety Refresh in the Task Scheduler, but to no avail.

Before that I had an issue with Windows Defender updates failure, which I have fixed, but I doubt it would have any relation to the family safety feature.

Any suggestions?