Windows 10: Setting up a Cloudbook, and it is stuck on ‘Let Microsoft use your location’.

Setting up a pink Cloudbook for my daughter, and it is stuck on ‘Let Microsoft use your location’. Cannot finish setting up the laptop, as the page is grayed out, and nothing works. I have tried leaving the laptop, and I have tried rebooting it..so frustrating and disappointing!

:)

 

Location setting

Hi,



This issue could occur due to incorrect location settings or it would depend on your IP address. We suggest you to check the location settings of your PC, and check if it helps. Here are the steps:

• Click the Start button, and select Settings.
• Go to Privacy, and choose Location.
• Make sure that the Location service is On.

If issue persists, then it has something to do with your IP address. It’s because the location detected depends on the location set on your IP address.



Let us know how it goes.

 

Windows 10 Microsoft Edge location settings

Hello Susan,

You may set your default location by following these steps:

• Open Settings.
• Select Privacy.
• Open Location.
• Under Default location, select Set default.
  
• On the search bar, you may look for the specific location that you want to set.

Should you need further assistance, feel free to get back to us.

 

Unable to turn on the Location from the Location Settings.

Hi Rafiul,

It is possible that the
GPS chipset
is not working properly causing your location settings to be
disabled or cannot be turned on. Kindly run the
Hardware and Device Troubleshooter
and check if there's any changes. To run the
troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Hardware and Sound.
  
• 
  Click on the
  Hardware and Devices
  to run the
  Troubleshooter.
  

If the issue
persists, we suggest that you contact your
computer/laptop's manufacturer
for further assistance.

Update us on how it goes.

Regards.