Windows 10: Setting up Outlook in O365

Wi 10 in both cases.

I have recently started installing O365 on customers computers. The two so far when setting up Outlook I get the dreaded "something went wrong in setting up your account" or words to that effect. I then resorted to manually setting up a IMAP account and all seems to be working OK. Is this normal? and what is the correct procedure to set up Outlook, apart from following the prompts?

Cheers,

:)

 

Setting up Outlook in O365

Wi 10 in both cases.

I have recently started installing O365 on customers computers. The two so far when setting up Outlook I get the dreaded "something went wrong in setting up your account" or words to that effect. I then resorted to manually setting up a IMAP account and all seems to be working OK. Is this normal? and what is the correct procedure to set up Outlook, apart from following the prompts?

Cheers,

 

Import Outlook .pst files into O365 Outlook

Hi all,

I have just updated my W8.1 to W10 and discovered that the Mail app in W10 cannot import outlook .pst files or contacts,

My old version of W8.1 is gone and I no longer have access to Outlook, all i have is the backup .pst files

If I go down the path of buying O365 with Outlook, will I be able import those files into O365 outlook?

 

Outlook Out of date Settings

Hello Christine,

As the above description is not clear provide additional information to assist you better with this issue:

• Are you referring to Office Outlook (Mail client version)/ Mail app/ Windows Live Mail?
• What is the complete error message/ error code of this issue?
• What is the exact issues you are facing?
• What are the troubleshooting steps you have tried to resolve the issue?

If you are referring to Windows Mail app, let us try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to check if there are any updates for Mail app in Windows Store. If found try to update the app.

Step 2: I suggest you to run Windows Store Apps Troubleshooter,
troubleshoots problems that may prevent Windows Store Apps from working correctly.

Refer: Run the troubleshooter for Windows apps

Step 3: I suggest you to check with the system Date, time and Time zone
is set correct.

Follow the steps to set the date and time:

• Type Date and Time in the search bar.
• Click Change date and time button.
• Click Apply and Ok to save the date and time.

Note: Click on the Time Zone tab to check the Time Zone.

Hope it helps. Reply to the post with the required information for further assistance.

Thank you.