Windows 10: Settings / Accounts Page Crashes and Does Not Load

Discus and support Settings / Accounts Page Crashes and Does Not Load in User Accounts and Family Safety to solve the problem; Hi David Sorry for the late reply. Theres good news and bad news... Firstly - I've fixed the issue with source files not being found. From... Discussion in 'User Accounts and Family Safety' started by GregE240, Jan 30, 2016.

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  1. GREGE240
    GregE240 Win User

    Settings / Accounts Page Crashes and Does Not Load


    Hi David

    Sorry for the late reply. Theres good news and bad news...

    Firstly - I've fixed the issue with source files not being found. From another thread I found the following advice:

    1- Create a folder on desktop: mount
    2- Copy install.wim to desktop. (used the ISO downloaded from techbench)

    Open Admin Command prompt, copy/paste each line and run:

    • Dism /mount-wim /wimFile:%USERPROFILE%\Desktop\install.wim /index:1 /MountDir:%USERPROFILE%\Desktop\mount
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /RestoreHealth /Source:%USERPROFILE%\Desktop\mount\windows /LimitAccess
    • Dism /unmount-wim /Mountdir:%USERPROFILE%\Desktop\mount /discard
    • re-run: sfc /scannow

    I'm pleased to say my sfc /scannow reports back clean with no corruption.

    However....I still have the same issue - I can open Settings, but when I click on Accounts, it doesn't open.
     
    GregE240, Apr 5, 2018
    #16
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Settings / Accounts Page Crashes and Does Not Load

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