Windows 10: settings goes off while trying to reach microphone under privacy settings

hey today my microphone was not working so I headed to privacy settings and when I tapped microphone. nothing happened and my settings automatically turned off. what to do? I am not able to use my microphone

:)

 

Microphones not working and settings app crashing when i try to enter "microphone privacy settings"

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts taken by you in resolving the issue. I understand that you are unable to use your Microphone. I’ll certainly assist you with the issue.



However, please let us know:

• Are you aware of any changes made to the computer prior to this issue?
  
• Are you using an external Microphone or internal Microphone?
  
• What is the make and model of the computer?
  

As you mentioned that the settings Windows crash when opening the Privacy settings, I would suggest you to refer the steps mentioned below:



Method 1: Re-register Settings app



We can try re-registering the Settings app using PowerShell and see if that helps. Refer the troubleshooting steps mentioned below:

1. Press Windows + X key together and select Windows PowerShell (Admin).
2. Accept the UAC prompts.
3. Now type in the following command and hit Enter: Get-AppXPackage -AllUsers -Name windows.immersivecontrolpanel | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml” -Verbose}
4. Restart the PC.

Method 2: New user account



If re-registering Settings app didn’t work, try in a new user account and see if the issue persists. Refer the steps from the article Create
a local user or administrator account in Windows 10.



Method 3: DISM Command



I would also suggest you to try using DISM to fix the corrupted Windows system files on your PC. Refer the article Using
System File Checker in Windows 10



You may also want to refer the troubleshooting steps mentioned in the article

Fix microphone problems.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

window crashes when i open camera or microphone setting in privacy

Answers to your questions:

• Yes, both are working properly before.
• Yes, i'm logged in as administrator.
• No app can use camera or microphone. All apps said to allow in the privacy setting.

And i can't really solve using the adjustment on privacy setting. 'cause as i've said before, everytime i open camera or microphone setting in privacy, the window crashes everytime.

as for the troubleshooting, it couldn't identify the problem.

 

Privacy Microphone Settings Not Working.

Hi,



Thank you for writing to Microsoft Community Forums.



We understand that the Microphone Privacy settings for the Xbox Game Recorder is not working.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed on the PC? (Type
  winver in Windows search/Run command)
• What is the make and model of the PC?
• Are you aware of any changes on the PC prior to this issue?

Meanwhile, we would suggest you to perform these steps and check.

1. Press Windows + R key to open Run command.
2. Type mmsys.cpl and click Ok.
3. Select the Recording tab from the top.
4. Right click on the microphone and select both
   Properties.
5. Click on Listen tab and check the box beside Listen to this device.
6. Click on Apply and OK.

If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to
create a local user or administrator account in Windows 10.



Let us know the results. If the issue persists, we will certainly assist you further.



Aditya Roy

Microsoft Community – Moderator